Ave Maria Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in TN · Below recommended RN staffing · Above recommended total nurse staffing · $27,921 in fines
What this means for your family
While the facility is praised for its beautiful environment and effective rehab therapy, there is a recurring pattern of poor communication and inconsistent care standards. We strongly recommend that you schedule an unannounced visit and ask specifically about their protocols for medical updates and hygiene assistance to ensure they align with your loved one's needs.
Google Reviews
Google Reviews
63 reviews on Google“Ave Maria Home receives highly polarized feedback, with many reviewers praising the beautiful, clean facilities and the dedication of specific staff members during rehab stays. However, significant concerns exist regarding administrative communication, inconsistent care standards, and reports of neglect or poor treatment of residents by certain staff members. Families should be aware that experiences appear to vary greatly depending on the specific department and staff interactions.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Effective and attentive rehab therapy services
- Faith-based, compassionate care approach
- Responsive and kind nursing staff in specific units
Concerns
- Rude or dismissive administrative staff during tours and inquiries (mentioned by 3 reviewers)
- Inconsistent or poor quality of daily care (hygiene, feeding, toileting) (mentioned by 4 reviewers)
- Lack of transparency and poor communication regarding medical status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on enhancing communication, what specific protocols are in place to ensure families receive regular, transparent updates regarding their loved one’s medical status and daily health changes?
- 2I understand that medication management is a high priority; could you walk me through your current process for ensuring accuracy and timely administration for residents?
- 3With the recent feedback regarding daily care routines, what steps is the facility taking to ensure consistent support for residents with hygiene, toileting, and mealtime assistance?
- 4I’ve read wonderful things about your rehab therapy team; how do these therapists coordinate with the nursing staff to ensure a seamless recovery process for residents?
- 5Could you share how the faith-based mission of Ave Maria Home shapes the daily activities and spiritual support provided to residents?
- 6What is your process for addressing family concerns or questions, and how do you ensure that administrative support remains accessible and responsive throughout our journey here?
Personalized based on this facility's data
Key Review Excerpts
“The staff last night took over and were so kind and patient. They showered her, washed her hair and got her warm blankets. They were very thorough and Efficient.”
“My grandmother was there for rehab because she had broken her ankle. They straight lied to us stating they had a chef on duty cooking there meals my grandmother was a diabetic and they did not make the right meals for her.”
“Since moving from the hospital to here, he has made tremend”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family filed a complaint in 2024 regarding accident prevention and supervision that resulted in a serious deficiency. Ave Maria Home has recurring issues with care planning and assessment, accident prevention, and safety systems across multiple surveys from 2019-2024. While all deficiencies show correction dates, the pattern of repeated problems with resident assessments and the recent complaint-triggered safety violation suggest ongoing challenges with fundamental care oversight that families should discuss during any visit.
Mar 28, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 12, 2022Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Feb 21, 2020Routine4
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
Mar 7, 2019Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Mar 28, 2024
$10,039
Fine
Mar 28, 2024
$17,882
Payment Denial
Mar 28, 2024
94-day denial
Ownership & Operations
Who Operates This Facility
Ave Maria Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit avemariahome.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Cordova Wellness and Rehabilitation Center
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