Avante Villa at Jacksonville Beach INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 107 Google reviews
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What this means for your family
While the facility's rehabilitation department receives some praise for helping patients recover, the frequency of reports regarding neglect and poor communication is alarming. If you are considering this facility, you must be prepared to visit daily to monitor your loved one's care, as multiple reviewers noted that staff responsiveness and basic hygiene are significant issues.
Google Reviews
Google Reviews
107 reviews on Google“Avante Villa at Jacksonville Beach presents a deeply polarized experience for families. While some short-term rehabilitation patients report successful recovery and praise the therapy department, a significant number of long-term care families report severe neglect, poor communication, and unsanitary conditions. Potential residents and their families should be aware of consistent reports regarding unresponsiveness from nursing staff and concerns about medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Compassionate individual nursing staff members
- Successful short-term rehabilitation outcomes
Concerns
- Neglect and lack of responsiveness to call lights (mentioned by 12 reviewers)
- Poor communication with family members regarding health status (mentioned by 8 reviewers)
- Unsanitary facility conditions and poor cleanliness (mentioned by 6 reviewers)
- Understaffing, particularly on weekends and night shifts (mentioned by 5 reviewers)
- Inadequate medical oversight and medication management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts or on weekends?
- 3What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
- 4How do you maintain a regular schedule for cleaning and sanitizing the resident rooms and common areas?
- 5How does the facility keep family members updated on changes in a loved one's health or daily well-being?
- 6What kind of daily activities or social events are planned to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is amazing and has many success stories of residents that left better than how they entered!”
“My uncle was here for 10 months and the decline was astonishing. The turn over rate of staff is ridiculous. I had three different head nurses leave during this time.”
“The nurses and CNA‘s who were assigned to me during this time I was here I’ve been very professional and yet very compassionate and I”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to deficiencies, including concerning issues with accident hazards that recurred across surveys. The facility has ongoing problems with resident safety and accident prevention, medication management, and fire safety compliance. While all deficiencies show correction dates, the pattern of recurring safety issues and complaint-triggered investigations suggests families should carefully evaluate the facility's commitment to maintaining consistent care standards.
Dec 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Apr 8, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 19, 2024Routine4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 19, 2024Complaint2
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Sep 22, 2022Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Mar 4, 2021Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Avante Villa at Jacksonville Beach INC
nonprofit
Chain Affiliation
Avante Centers
11 facilities nationwide
Chain avg rating: 2.7/5 · Rank 8 of 11
Ownership & Management
Owners
Ag Holdings, INC.
Owner · Organization
Debbie Klurman 1994 Trust
Owner (parent company) · Organization
Deena Klurman Kranz 2000 Trust
Owner (parent company) · Organization
Mona Mizrachi 1994 Trust
Owner (parent company) · Organization
Sisel Klurman 2001 Revocable Trust
Owner (parent company) · Organization
Ben-Aviv, Zipora
Owner (parent company)
Klurman, Deena
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
107 reviews from families & visitors
Official Website
Visit avantecenters.com
Medicare data downloads
Original nursing home datasets
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