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Strong Medicare quality ratings; public reviewers often praise warm, attentive, and caring nursing staff. Still worth an in-person visit.
based on 17 Google reviews
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Avantara Lake Norden has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive, and caring nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Avantara Lake Norden receives consistently high praise from families and residents for its attentive, caring staff and clean, welcoming environment. Reviewers frequently highlight the facility's ability to make residents feel like family, with specific commendations for the activities director and the quality of rehabilitation services.
Quality Themes
Tap a score for detailsStrengths
Rating Trends
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Distribution · 20 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“They were in constant and consistent contact with us from the beginning all the way to the very end of our mother's life.”
“Last time I was at a nursing home I couldn't wait to go. Now, I am sad to leave here and will miss everyone.”
“The staff at Advantara are attentive and caring. They get to know their clients, the caregiving needs and provide them with proper attention to individual situations.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Avantara Lake Norden has 10 federal deficiencies across three surveys, with no complaint-triggered issues, indicating families haven't filed formal reports. The main recurring problems involve fire safety procedures (repeated fire drill issues) and care planning deficiencies. Most deficiencies have been corrected by the facility, though some from the most recent March 2025 survey are still being addressed. Past issues included pressure ulcer care and infection control, which have been resolved.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have an externally vented heating system.
Avantara Lake Norden
for profit
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 89 (Highest rating)
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Oakway Operations LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit avantaralakenorden.com
Medicare data downloads
Original nursing home datasets
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