Avantara Groton
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 5.0)
Below average in SD · Below recommended RN staffing · Below chain average · $22,251 in fines
What this means for your family
The facility has seen a significant shift in sentiment, with recent reviews highlighting a warm, professional, and clean environment. While older reports of staffing issues exist, the current trend suggests a highly satisfied community; however, families should always conduct an in-person tour to observe current staffing interactions firsthand.
Google Reviews
Google Reviews
26 reviews on Google“Avantara Groton receives high praise in recent reviews for its clean, welcoming environment and compassionate, attentive staff. While older reviews from 2018 raised concerns about management and staffing levels, the overwhelming majority of recent feedback highlights a positive, family-like atmosphere and high-quality care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing and support staff
- Clean, well-maintained facility
- Engaging activities and community atmosphere
- Professional and respectful care for residents
Concerns
- Inadequate staffing levels (mentioned by 2 reviewers)
- Poor management and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
- 2With a smaller community of 37 residents, how does your team ensure that every resident receives consistent, personalized attention throughout the day?
- 3I see that maintaining a clean and welcoming environment is a strength here; could you walk me through your process for ensuring consistent care and cleanliness during busy shifts?
- 4What specific steps are you taking to address recent feedback regarding communication, and how can we expect to stay updated on our loved one's care?
- 5Given the current CMS ratings for health inspections, what specific quality improvement initiatives are currently your top priority?
- 6What does a typical afternoon look like in terms of social engagement and activities for residents who enjoy staying active?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aides, and therapists were not only skilled and attentive but also incredibly kind and compassionate — it made all the difference during her recovery.”
“I am a retired RN who worked my last 9 years in Geriatrics!! I would highly recommend Avantara. They are kind and compassionate, have a wonderful activity Director and the residents have a great time.”
“Every employee is professional, gentle, kind and fun. The residents are treated with respect and dignity. The staff treats each one as an individual.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avantara Groton has a pattern of recurring deficiencies across four surveys, with one complaint filed by families regarding resident rights. The most frequent problem areas involve resident assessment and care planning, medication management, and infection control. While all deficiencies show correction dates, the same issues persistently reappear in subsequent inspections, suggesting ongoing challenges in maintaining consistent compliance standards.
Dec 11, 2025Routine11
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 26, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jul 31, 2024Routine5
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Apr 14, 2023Routine11
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Nov 26, 2024
$6,168
Ownership & Operations
Who Operates This Facility
Avantara Groton
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 72 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Oakway Operations LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit avantaragroton.com
Medicare data downloads
Original nursing home datasets
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