Avamere Rehabilitation of Lebanon
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews

Watch Avamere Rehabilitation of Lebanon
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (18 vs median 9.0)
- High RN turnover (75%)
Bottom 25% in OR · Below recommended RN staffing · Above recommended total nurse staffing · Worst in AVAMERE chain · $20,303 in fines · Abuse citation
What this means for your family
While this facility has a history of strong physical therapy, recent reviews from 2024 and 2025 indicate a concerning trend of understaffing and neglect. If you are considering this facility, we strongly recommend visiting unannounced during evening or weekend hours to observe staff responsiveness and facility cleanliness firsthand.
Google Reviews
Google Reviews
30 reviews on Google“Avamere Rehabilitation of Lebanon receives highly polarized feedback, with many reviewers praising the dedicated nursing and physical therapy teams, while others report severe concerns regarding neglect and understaffing. Recent reviews from 2024 and 2025 highlight a significant decline in quality, with families specifically citing issues with cleanliness, poor food quality, and unresponsive staff.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and patient physical therapy team
- Friendly and dedicated nursing staff
- Engaging community events and activities
- Pet-friendly visitation policy
Concerns
- Chronic understaffing leading to neglect (mentioned by 5 reviewers)
- Poor responsiveness to patient needs (mentioned by 3 reviewers)
- Unsanitary facility conditions (mentioned by 2 reviewers)
- Inadequate pain management and medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active pet-friendly policy; could you tell me how that integrates into the daily activities for residents?
- 2Given the recent focus on facility maintenance, what specific protocols are currently in place to ensure high standards of cleanliness and sanitation throughout the building?
- 3I appreciate that your team is active in responding to feedback online; how do you use that communication loop to improve the day-to-day experience for residents and their families?
- 4With the current staffing levels, what is the process for ensuring that residents receive timely assistance when they press their call lights or have urgent needs?
- 5How does your nursing team coordinate with the physical therapy department to ensure that pain management and medication administration remain consistent during a resident's recovery?
- 6What steps is the facility taking to address the recent health inspection findings to ensure a safer and higher quality environment for your 84 residents?
Personalized based on this facility's data
Key Review Excerpts
“The rehab is excellent and are so skilled and patient in gettin my mother back on track.”
“The food was atrocious and they denied her pain meds. I have worked in a facility for years, she should’ve been offered a PRN due to the fact she just had very intensive surgery.”
“This place has changed.What happens if they need help.No one to be found.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 21 complaint-triggered deficiencies and recurring issues across multiple surveys. The most frequent problems involve nursing staffing shortages, food service and nutrition quality, and fire safety compliance. While all deficiencies appear corrected, families have repeatedly filed reports about inadequate nursing staff levels and care quality issues that persist across surveys from 2024-2025, suggesting ongoing operational challenges that warrant careful consideration during visits.
Mar 17, 2026Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 8, 2025Routine13
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Sep 8, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 22, 2025Complaint3
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
May 5, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 19, 2024Routine21
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal Penalties
Fine
Jun 18, 2024
$20,303
Ownership & Operations
Who Operates This Facility
Avamere Rehabilitation of Lebanon
for profit
Chain Affiliation
Avamere
29 facilities nationwide
Chain avg rating: 2.9/5 · Rank 27 of 33 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit avamere.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Meadowlark Senior Living
< 1 miAssisted Living · Lebanon, OR
The Oaks at Lebanon
< 1 miAssisted Living · Lebanon, OR
Lebanon Veterans Home
< 1 miNursing Home · Lebanon, OR
Bridgecreek Memory Care
< 1 miMemory Care · Lebanon, OR
Willamette Manor
< 1 miAssisted Living · Lebanon, OR