Avamere Rehabilitation of Clackamas
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
While the facility has a dedicated therapy and social services team that many families appreciate, the recurring reports of medical oversight failures and poor night-shift supervision are concerning. If you choose this facility, it is critical that you maintain a high level of personal involvement in your loved one's medical care and monitor their health status closely, as staff responsiveness appears inconsistent.
Google Reviews
Google Reviews
38 reviews on Google“Avamere Rehabilitation of Clackamas receives polarized feedback, with many families praising the compassionate bedside manner of individual staff members during rehab stays. However, significant concerns exist regarding clinical oversight, facility maintenance, and communication, with multiple reports of medical negligence and poor responsiveness from night staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy services
- Strong social services support
- Family-oriented atmosphere
Concerns
- Inadequate medical oversight and failure to identify infections (mentioned by 3 reviewers)
- Poor communication and lack of coordination between shifts (mentioned by 2 reviewers)
- Facility maintenance issues (leaking windows, burst pipes, aging infrastructure) (mentioned by 2 reviewers)
- Negligent night staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has experienced some recent infrastructure challenges like plumbing and window issues, what is your current plan or timeline for facility-wide maintenance and upgrades?
- 2I noticed that communication and shift handoffs are areas you are working on; what specific protocols do you have in place to ensure that care plans are consistently followed across all three shifts?
- 3With the recent feedback regarding infection monitoring, could you walk me through your clinical process for identifying and reporting changes in a resident's health status to family members?
- 4I see that you actively respond to feedback online; how do you use that family input to make tangible changes to the daily experience for residents?
- 5Since physical therapy is a noted strength here, how do you integrate those therapy goals into the resident's daily social and recreational activities?
- 6What specific measures are in place during the night shift to ensure that residents receive prompt, attentive care and that staff remain fully engaged throughout their rotation?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are unable to recognize when a patient has an infection. So if you have a fragile relative staying here, know that you will need to supervise them carefully yourself.”
“My grandfathers here to pass peacefully. Brian the night nurse is not only arrogant his staff instead of doing checks at 10 pm are sitting in the hall coloring.”
“Did not receive my meds as prescribed by my doctor.had to endure hours of pain. Food questionable. Majority of employees great. Would never come here again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant challenges with 30 federal deficiencies across six surveys, including 10 complaint-triggered violations where families filed reports. The most recurring problems involve safety hazards and accident prevention, infection control, and fire safety systems. While all issues have correction dates, the pattern of repeated violations in critical areas like resident safety and cleanliness suggests ongoing operational struggles that families should carefully consider.
Dec 4, 2025Routine4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Dec 4, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 24, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 19, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jul 19, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Sep 24, 2024
$10,036
Fine
Jun 20, 2024
$30,976
Fine
Nov 14, 2023
$134,761
Ownership & Operations
Who Operates This Facility
Avamere Rehabilitation of Clackamas
for profit
Chain Affiliation
Avamere
29 facilities nationwide
Chain avg rating: 2.9/5 · Rank 16 of 33
Ownership & Management
Owners
Ari Cbc LLC
Owner · Organization
Ari Operations, LLC
Owner (parent company) · Organization
Avamere Group LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit avamere.com
Medicare data downloads
Original nursing home datasets
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