Assisted Living

Avalon Progressive Care LLC

Name: Public quality & inspection record for Avalon Progressive Care LLC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and dedicated owner. Schedule a visit to confirm the fit.

1937 2nd Ave, Clarkston, WA 99403|Reported capacity: 12|Licensed & active

Source: WA DSHS — view official record

Google rating

5.0/5

based on 6 Google reviews

(509) 758-6770 Directions

Street View

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What this means for your family

Public Google reviewers rate Avalon Progressive Care LLC highly. Reviewers highlight: compassionate and dedicated owner, attentive and patient staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

6 public Google reviews available

Avalon Progressive Care is consistently praised for the compassionate and dedicated leadership of its owner, Carol, and her attentive staff. Families highlight a high level of personalized care, particularly for residents requiring dementia support, noting that their loved ones are treated with patience and dignity.

Quality Themes

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Strengths

Compassionate and dedicated owner
Attentive and patient staff
High-quality dementia care

Rating Trends

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Distribution · 6 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Since the owner is so hands-on here, how often do they personally interact with the residents and their families?
2With such a small, intimate community of 12, how do you tailor daily activities to make sure each resident feels included and engaged?
3We've heard wonderful things about the patience of your staff; how do you specifically train them to support residents navigating dementia or memory loss?
4How does the team manage medical needs or unexpected health changes during the overnight hours?
5What is the process for communicating daily updates or small wins about our loved one's well-being to us?
6How do you ensure that the high level of attentive care mentioned by other families remains consistent across every shift?

Personalized based on this facility's data

Key Review Excerpts

“Carol and her staff took wonderful care of my mom. They were patient with her and truly cared about her needs. She was never once unclean or ignored by the staff.”

Dementia care family member · 2025★★★★★

“Avalon has been good for our family. Carol and her staff provide a very caring and responsive place for loved ones.”

Family member · 2022★★★★★

“The owner, Carol, is one of the most amazing and wonderful women I have ever met. She has dedicated so much of her life, blood, sweat and tears to taking care of people and giving them the best quality of life possible.”

Family member · 2019★★★★★

Source: 6 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total

3deficiencies

Oct 21, 2025Inspection2 deficiencies reported

View official report

A follow-up inspection on 11/25/2025 (Compliance Determination 69145) noted that WAC 388-78A-2305 deficiencies were corrected.

InvestigationsWAC 388-78A-2371

Facility failed to document the investigation for a resident fall that resulted in a significant injury.

Food sanitationWAC 388-78A-2305Corrected Oct 22, 2025

Facility failed to store and serve food in compliance with health codes. Observed undated/unlabeled food items (shredded cheese, meat, yellow substance, berry pie) in refrigerator. Numerous condiments expired. Staff observed failing to practice proper hand hygiene/glove use during food preparation.

Aug 6, 2025FireNo deficiencies reported

None

View official report

No violations were observed during this inspection.

Jul 9, 2024Inspection1 deficiency reported

View official report

This letter confirms that deficiencies previously identified under compliance determination #41213 have been corrected and a follow-up inspection on 07/09/2024 found no new deficiencies.

Maintenance and housekeepingWAC 388-78A-3090-1-b

May 23, 2023FireNo deficiencies reported

None

View official report

No violations were observed during this inspection.

—FireNo deficiencies reported

None

View official report

Washington State Patrol Fire Protection Bureau inspection. Provider number 2039; approval status Approved; facility type Residential Care. No violations were observed.

Contact

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(509) 758-6770

1937 2nd Ave

Clarkston, WA 99403

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

6 reviews from families & visitors

WA DSHS — View Official Record

Public-record source of inspection history and licensure data shown on this page

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