Avalon Place Kirbyville
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 97 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and long-term care, especially given the recent documented improvements in food quality and facility cleanliness under new ownership. While the nursing staff is widely praised for their compassion, families should remain vigilant regarding staff responsiveness during shift changes or off-hours, as historical patterns of slow response times have been noted.
Google Reviews
Google Reviews
97 reviews analyzed“Avalon Place Kirbyville is highly regarded by many families for its compassionate nursing staff and effective rehabilitation services, particularly following surgeries or strokes. While recent reviews highlight significant improvements in food quality and facility cleanliness under new ownership, some historical concerns regarding staffing responsiveness and management professionalism persist.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation and physical therapy
- Clean and well-maintained facility
- Engaging community events and family programs
Concerns
- Staff responsiveness and availability (mentioned by 2 reviewers)
- Management professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently address the reviewer by name and acknowledge specific details mentioned in the review. They use a professional tone to reinforce the facility's commitment to care and maintenance.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us some of the common areas and dining spaces?
- 2The community events and family programs sound lovely—what kind of activities do residents typically participate in during the week?
- 3We are looking for a place where needs are met quickly; how does the nursing team manage call lights and ensure residents get timely assistance during busy shifts?
- 4Since we want to ensure the highest level of care, how does the facility approach ongoing training for staff to maintain your high health inspection standards?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
- 6We noticed the facility is very active in responding to feedback; how does the management team use resident and family input to improve daily operations?
Personalized based on this facility's data
Key Review Excerpts
“My dad was in a car accident and had a stroke. He has showed so much improvement since being admitted to avalon. The physical therapy has really helped.”
“This facility is THE CLEANEST by far I have ever been in. It is so great they have family night every month, holiday festivities etc. The food is great.”
“I am so excited about all of the changes under the new ownership of Creative Solutions. Many improvements have already been made, the new appetizer program, menu changes, and monthly Family nights to name a few.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
1
measures
3
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avalon Place Kirbyville has had concerning patterns including families filing complaints about safety hazards and resident protection that triggered federal investigations. The facility shows recurring problems with medication management, infection control, and safety protocols across multiple surveys from 2023-2025. While all deficiencies have scheduled correction dates, the repeated issues and complaint-triggered violations warrant careful consideration during any visit.
Dec 3, 2025Routine5
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 10, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 11, 2024Routine5
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Aug 23, 2023Routine11
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Federal Penalties
Fine
Sep 10, 2025
$14,020
Ownership & Operations
Who Operates This Facility
Liberty County Hospital District no 1
for profit
KIRBYVILLE I ENTERPRISES, LLC
SHEILA BURKHALTER
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 9 of 148 (Best)
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit avalonkirbyville.com
Medicare data downloads
Original nursing home datasets
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