Autumnwood of Deckerville
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 64 Google reviews

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What this means for your family
Autumnwood of Deckerville is highly regarded for its clean environment and effective therapy programs, making it a strong candidate for rehabilitation. However, because some families have reported difficulty reaching staff by phone and occasional delays in resident care, we recommend scheduling a tour to observe staffing levels firsthand and asking for a direct contact person for updates.
Google Reviews
Google Reviews
64 reviews on Google“Autumnwood of Deckerville generally receives high praise for its clean, well-maintained environment and a staff that many families describe as knowledgeable and compassionate. While many reviewers highlight positive experiences with therapy and nursing care, there are recurring concerns regarding communication difficulties and reports of understaffing that can lead to delayed response times for residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Knowledgeable and compassionate nursing staff
- Effective rehabilitation and therapy services
- Engaging activities and social opportunities
Concerns
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is very active in responding to online feedback; how does that culture of open communication translate into how you keep families updated on their loved one’s daily progress?
- 2With a capacity of 84 residents, how does your team manage call-light response times during peak hours to ensure everyone gets the attention they need?
- 3I’ve read great things about your rehabilitation and therapy services; could you walk me through how those programs are integrated into a resident's daily routine?
- 4Given that your team is highly praised for being compassionate, what specific steps do you take to ensure that staff members remain accessible and easy to reach when we have questions about our family member's care?
- 5Could you share more about the social activities offered here and how you help new residents feel included and engaged with their peers?
- 6With four state violations noted in the last year, what specific improvements or new protocols has the leadership team implemented to address those areas and prevent future issues?
Personalized based on this facility's data
Key Review Excerpts
“The staff are great!😊 My grandma has been here twice now for therapy, they do such a wonderful job!”
“Our mother needed a safe place to stay when she could no longer be left to live independently; Autumnwood of Deckerville offer her a very clean, friendly and comfortable place to live.”
“I was admitted to AutumnWood for a couple weeks in August after complications from cancer and surgeries. Being from the area, I knew a few of the staff members already. Everyone was warm and helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about safety issues and neglect at this facility, with recurring problems in accident prevention appearing in both complaint and routine inspections. The facility struggles most with maintaining safe environments (accident hazards cited three times), along with issues in care planning and daily care assistance. While all deficiencies show correction dates, the pattern of repeated safety violations and family complaints warrants careful consideration during any visit.
Aug 7, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 6, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Jul 22, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 20, 2024Routine10
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Mar 20, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 16, 2023Routine16
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jul 22, 2024
$26,813
Fine
Mar 20, 2024
$34,808
Ownership & Operations
Who Operates This Facility
Autumnwood of Deckerville
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 18 of 84
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
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