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Nursing HomeMedicaid Investigative

Autumn Oaks Caring Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1310 Hovis Street, Mountain Grove, MO 65711120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 23 Google reviews

5
4
3
2
1
Autumn Oaks Caring Center Nursing Home in Mountain Grove, MO — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 10)
  • High staff turnover (68%)

Bottom 25% in MO · Below recommended RN staffing · Above average staffing · Worst in CIRCLE B ENTERPRISES chain · $63,057 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences with individual staff members, the facility has faced serious allegations regarding basic hygiene, nutrition, and timely response to patient needs. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about their protocols for call-light response times and daily hygiene assistance.

Google Reviews

Google Reviews

23 reviews on Google
Autumn Oaks Caring Center receives highly polarized feedback, with some families praising individual staff members for their compassion while others report severe neglect. Critical concerns include poor hygiene, failure to answer call lights, and serious lapses in basic medical care such as feeding and wound management. Prospective families should be aware of significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details
Food0.0Staff4.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate individual staff members
  • Helpful and pleasant front-line employees
  • Active community support for resident needs

Concerns

  • Neglect of basic hygiene and bathing (mentioned by 2 reviewers)
  • Slow or non-existent response to call lights (mentioned by 2 reviewers)
  • Poor communication and administrative responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'17(2)1.04.4'19(9)3.05.0'21(2)3.73.2'25(6)1.0'26(1)

Distribution · 25 analyzed

5
15
4
1
3
1
2
1
1
7

How They Respond to Reviews

4%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Could you walk us through the current process for ensuring residents receive consistent assistance with daily hygiene and bathing schedules?
  • 2With a 120-resident capacity, what is your protocol for monitoring and prioritizing call lights to ensure timely responses?
  • 3Given the recent feedback regarding administrative responsiveness, what is the best way for family members to stay updated on their loved one's care and reach management when concerns arise?
  • 4How does your team handle medication management and oversight to ensure accuracy for residents with complex health needs?
  • 5Can you describe the current dining program and how you ensure residents are receiving adequate nutrition and support during meal times?
  • 6What specific steps is the leadership team taking to address the recent CMS health inspection findings and improve the overall quality of care?

Personalized based on this facility's data


Key Review Excerpts

Cody, one of the CNA’s is an upstanding guy protects those without a voice . We run all our clothing donations through him so that the residents, many who do not even have a warm sweater or a decent pair of pants, are assured of being recipients of clothing donations.

Local Guide/Community Member · 2025★★★★★

I wouldn’t send my least favorite dog here to die. Wish I would have known. My grandpa died there ( they forgot to feed him ) they almost took out my uncle. He was given improper care including no bath for ten days.

Long-term resident's family · 2024☆☆☆☆

A lot of the staff don’t care and don’t listen. There’s two that truly care but that’s it. I’ve been left on a bed pan for almost an hour at times. The communication lacks.

Rehab patient · 2025☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.67hrs
90%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

13

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility58.6%
Worse than Avg
Here
58.6%
US
93.4%
MO
84.4%
Wright
95.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility35.6%
Worse than Avg
Here
35.6%
US
15.5%
MO
23.6%
Wright
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
12.1%
MO
16.7%
Wright
5.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
15.3%
MO
18.9%
Wright
21.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
19.5%
MO
25.4%
Wright
15.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
14.4%
MO
19.1%
Wright
16.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility36.2%
Worse than Avg
Here
36.2%
US
79.8%
MO
63.5%
Wright
86.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility39.4%
Worse than Avg
Here
39.4%
US
81.8%
MO
65.9%
Wright
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
MO
2.2%
Wright
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Near state avg (12.0)
5 complaint-triggered
$63,057 in fines

This facility has faced recurring problems with families filing complaints about safety hazards and care issues, including multiple recent deficiencies in 2025. The most frequent problem areas involve accident prevention and safety, medication management, and resident rights violations. While the facility corrects issues when cited, the pattern of repeated deficiencies in safety and care quality suggests ongoing operational challenges that warrant careful consideration during any visit.

Nov 20, 2025Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Apr 4, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 10, 2025Routine
9
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 10, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 18, 2023Complaint
1
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Jun 2, 2023Routine
18
0684Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Jan 10, 2025

$48,539

Payment Denial

Jan 10, 2025

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Oaks Caring Center

Organization Type

for profit

Chain Affiliation

Chain Name

Circle B Enterprises

Chain Size

36 facilities nationwide

Chain avg rating: 2.3/5 · Rank 29 of 29 (Worst)

Ownership & Management

Owners

Circle B Enterprises Holding Company INC

Owner · Organization

100%

Bedell, Bryan

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bedell, DonaldOfficer / DirectorBeaird, ToddOfficer / DirectorBedell, DonaldOfficer / DirectorBritton, KevinOfficer / DirectorAgh1 LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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