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Assisted Living

Autumn Leaves Personal Care Unit

Limited public data on Autumn Leaves Personal Care Unit. Call, tour, and ask to meet current residents' families — your own impression matters most.

1010 Emerald Isle Dr, Casa View Heights · Dallas, TX 7521858 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.9/5

based on 73 Google reviews

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Autumn Leaves Personal Care Unit Assisted Living in Dallas, TX — Street View
Street View

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What this means for your family

This facility offers a beautiful environment and excellent rehabilitation services that many families find comforting. However, you should closely monitor the cleanliness of the specific unit your loved one is assigned to and ask detailed questions about how falls are monitored during overnight hours.

Google Reviews

Google Reviews

73 reviews on Google

Autumn Leaves is highly regarded by many long-term residents and their families for its beautiful location by White Rock Lake and a warm, family-like atmosphere. While many praise the recent improvements in management and the kindness of specific staff members, there are serious, recurring allegations regarding cleanliness, unmonitored falls, and inconsistent staffing levels.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean4.0Activities8.0MedsN/AMemory2.0Comms5.0Value3.0

Strengths

  • Warm and compassionate caregiving staff
  • Beautiful location with lake views
  • Strong rehabilitation and physical therapy services
  • Variety of care levels from independent living to skilled nursing

Concerns

  • Inconsistent cleanliness and hygiene in certain areas (mentioned by 2 reviewers)
  • Staffing shortages and slow response times (mentioned by 3 reviewers)
  • Safety issues regarding unmonitored falls (mentioned by 2 reviewers)
  • Issues with food quality and variety (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(6)'20(13)'22(16)'24(8)'25(6)

Distribution · 70 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the beautiful lake views on the property, what kind of outdoor activities or social outings do residents typically enjoy together?
  • 2How do you ensure that cleaning schedules and room hygiene are consistently maintained throughout the entire facility?
  • 3What specific protocols are in place to monitor residents and ensure a quick response if someone happens to have a fall?
  • 4Could you tell me more about the current menu variety and how you incorporate resident preferences into daily dining?
  • 5Since you offer a range of care from independent living to skilled nursing, how do you manage staffing levels to ensure everyone gets timely attention during busy shifts?
  • 6What specialized programming or support is available specifically for residents who may need more intensive memory care?

Personalized based on this facility's data


Key Review Excerpts

The current owners are responsive and many of the staff have it been there for years and remember when Mom first moved there.

Long-term resident's family · 2025★★★★★

My aunt is 103 this Sunday, and she is tickled pink about how well they 'make her look like Clara Bow' with her pixie haircut.

Visiting family member · 2024★★★★★

I had a medical/surgical procedure done 4 months prior to my admission, which became infected and life threatening. After an emergency surgery, I feel like the luckiest person in the world to have been admitted to A.L.

Rehab patient · 2023★★★★★
Source: 73 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

Autumn Leaves Personal Care Unit has had recent inspections identifying issues regarding fire drill documentation, resident service plans, and medication counseling. Previous inspections also noted concerns regarding building cleanliness and compliance with life safety fire codes. No formal enforcement actions are currently listed.

Jul 14, 2022Routine

Health Code (3 violations)

Health CodeCorrected Aug 12, 2022

The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.

Health CodeCorrected Aug 12, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Health CodeCorrected Aug 12, 2022

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Jan 6, 2021Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Jan 8, 2021

The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.

Life Safety CodeCorrected Jan 9, 2021

The facility failed to comply with Chapter 19 of NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lcsal LLC

Organization Type

for profit

Management Company

LIFE CARE SERVICES LLC

Administrator

THOMAS MARKS

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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