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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 191 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 22%
Autumn Lake Healthcare Post-Acute Care Center has a middle-range Medicare overall rating. Strengths include friendly and welcoming staff. Some reviewers note concerns about neglect and lack of basic patient care (hygiene, bathing, call light response) (mentioned by 8 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Autumn Lake Healthcare Post-Acute Care Center receives polarized feedback, with many families praising the friendly, attentive staff and clean environment for short-term rehabilitation. However, significant concerns regarding neglect, poor communication, and inconsistent quality of care—particularly in the memory care unit and during night shifts—are raised by multiple reviewers. Families should be aware that while many report a positive experience, there are recurring reports of staffing shortages and lapses in basic patient hygiene and medical monitoring.
Quality Themes
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Concerns
Rating Trends
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Distribution · 192 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My mom’s roommate had to change my mom’s diaper because no one came to help. The place is filthy.”
“The night time nurse refused to give my aunt her pain medicine. They let her suffer all night in pain while ignoring her call light.”
“I am still impressed with Autumn Lake Post Acute Care. It's been almost a year. It's walking distance, the place is clean, the staff always greet you with a smile.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced significant challenges with 71 deficiencies across six surveys, including 13 complaint-triggered issues where families reported problems. Major recurring concerns include care planning and assessment, medication management, fire safety systems, and protecting residents from abuse and neglect. While most violations show correction dates, there are persistent patterns in resident protection and medication errors spanning multiple years, suggesting ongoing quality issues that warrant careful consideration.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Autumn Lake Healthcare Post-Acute Care Center
for profit
Autumn Lake Healthcare
59 facilities nationwide
Chain avg rating: 2.8/5 · Rank 50 of 60
Owners
Pacc Holdco LLC
Owner · Organization
Siyata Dshmaya LLC
Owner (parent company) · Organization
Gluck, Rivka
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Handler, Samuel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sahar, Ophir
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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191 reviews from families & visitors
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