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Nursing HomeMedicaid

Autumn Lake Healthcare at Silver Spring

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2501 Musgrove Road, Silver Spring, MD 20904148 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 196 Google reviews

5
4
3
2
1
Autumn Lake Healthcare at Silver Spring Nursing Home in Silver Spring, MD — Street View
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What this means for your family

While the facility has a highly regarded activities team and effective rehabilitation services, the recurring reports of poor hygiene and slow response times are significant red flags. Families should conduct an unannounced visit to check the cleanliness of the resident rooms and observe staff response times before committing to this facility.

Google Reviews

Google Reviews

196 reviews on Google
Autumn Lake Healthcare at Silver Spring presents a polarized experience for families, with high praise for specific staff members like the activities team and certain nurses, contrasted by severe reports of neglect and poor facility conditions. While some families report successful rehabilitation and compassionate care, others cite critical issues including slow response times, hygiene concerns, and unprofessional staff behavior. Prospective families should carefully weigh the positive individual interactions against recurring reports of systemic maintenance and staffing challenges.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0Activities9.0Meds3.0Memory6.0Comms4.0ValueN/A

Strengths

  • Highly praised activities and engagement team
  • Effective physical and occupational therapy programs
  • Responsive and helpful social work department
  • Specific nursing staff noted for compassion

Concerns

  • Unsanitary facility conditions (urine odors, dirty floors, pests) (mentioned by 14 reviewers)
  • Slow or non-existent response to call bells and patient needs (mentioned by 9 reviewers)
  • Unprofessional, rude, or inattentive staff behavior (mentioned by 11 reviewers)
  • Inadequate communication and difficulty reaching administration (mentioned by 6 reviewers)
  • Poor quality or inappropriate food/dietary management (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'15(1)'17(3)'19(2)'21(6)'23(48)'25(58)'26(21)

Distribution · 224 analyzed

5
147
4
23
3
5
2
6
1
43
20 reviews posted between Jun 8, 2023Jun 8, 2023 · 18 were 5-star
17 reviews posted between Apr 3, 2024Apr 4, 2024 · 16 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about your activities and engagement team; could you tell us more about the types of social events planned for residents each week?
  • 2How does the nursing team ensure that call bells are answered promptly, especially during busy shift changes?
  • 3What specific steps does your housekeeping team take to maintain a fresh and clean environment in the resident rooms and common areas?
  • 4With the high praise for your therapy programs, how do you coordinate physical and occupational therapy to help residents regain their independence?
  • 5How does the administration ensure that families are kept informed about changes in a resident's care or health status?
  • 6Could you describe the process for managing dietary needs and how you ensure meal quality remains consistent for every resident?

Personalized based on this facility's data


Key Review Excerpts

The social worker bebe was outstanding she was very helpful to my family

Family member · 2025☆☆☆☆

My husband had a stroke, could not walk, talk, eat regular food, and left him forgetting things. Within 4 months, my husband was back to baseline, is now home, walking, talking, eating regular food.

Spouse of resident · 2025★★★★★

The facility is not conducive for favorable recovery for stroke patients. My cousin has not had regular physical therapy sessions which is beneficial to regain motor skills. Staff is not responsive when assistance is needed often hours later after calling for help.

Cousin of resident · 2024★★☆☆☆
Source: 196 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
71%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
12.1%
MD
22.2%
Montgomery
25.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
14.4%
MD
21.5%
Montgomery
8.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.0%
Mixed vs Avgs
Here
24.0%
US
15.3%
MD
24.5%
Montgomery
10.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
19.5%
MD
16.6%
Montgomery
23.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
95.5%
MD
96.6%
Montgomery
92.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
93.4%
MD
92.1%
Montgomery
90.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.6%
Mixed vs Avgs
Here
79.6%
US
79.7%
MD
80.6%
Montgomery
71.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.8%
Mixed vs Avgs
Here
74.8%
US
81.8%
MD
78.7%
Montgomery
73.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
MD
1.3%
Montgomery
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Near state avg (18.9)
17 complaint-triggered

This facility has a concerning pattern of 49 deficiencies across 5 surveys, with families filing complaints that triggered 14 violations. The most problematic areas are nutrition and dietary services, care planning, and safety systems. Recent 2024 inspections found serious issues with food safety, meal quality, infection control, and fire safety systems, while care planning problems have persisted across multiple years, suggesting ongoing challenges with fundamental resident care standards.

Mar 27, 2026Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Aug 4, 2025Complaint
2
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Dec 6, 2024Routine
13
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 6, 2024Complaint
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 7, 2024Complaint
6
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 2, 2019Routine
12
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Lake Healthcare at Silver Spring

Organization Type

for profit

Chain Affiliation

Chain Name

Autumn Lake Healthcare

Chain Size

60 facilities nationwide

Chain avg rating: 2.8/5 · Rank 26 of 60

Ownership & Management

Owners

2501 Musgrove Road Holdco LLC

Owner · Organization

100%

As Family Sd Holdings LLC

Owner (parent company) · Organization

58%

Stern, Rochel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

2501 Musgrove Road Propco LLC5% or Greater Mortgage InterestSchwartz, MarkOfficer / DirectorIfelowo, YetundeManagerSchwartz, MarkManager2501 Musgrove Road Propco LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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