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Nursing HomeMedicaid

Autumn Lake Healthcare at Long View

Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.

3332 Main Street, Manchester, MD 21102109 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 159 Google reviews

5
4
3
2
1
Autumn Lake Healthcare at Long View Nursing Home in Manchester, MD — Street View
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What this means for your family

This facility is highly regarded for its compassionate permanent staff and effective rehabilitation programs. However, families should be aware of the reliance on agency staff, which can lead to inconsistent care quality and communication gaps on weekends; we recommend visiting during off-hours to observe the environment firsthand.

Google Reviews

Google Reviews

159 reviews on Google
Autumn Lake Healthcare at Long View receives polarized feedback, with many families praising the dedicated nursing and therapy staff for their compassionate, attentive care. However, a recurring pattern of complaints highlights significant issues with cleanliness, food quality, and a reliance on agency staff, which some reviewers feel leads to inconsistent care and poor communication during weekends.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean6.0Activities8.0Meds4.0MemoryN/AComms5.0ValueN/A

Strengths

  • Warm, attentive nursing and therapy staff
  • Clean, well-maintained facility environment
  • Effective rehabilitation and physical therapy programs
  • Friendly and welcoming front desk reception

Concerns

  • Inconsistent care and poor communication due to reliance on agency staff (mentioned by 4 reviewers)
  • Poor food quality, including cold meals and lack of variety (mentioned by 4 reviewers)
  • Cleanliness issues, specifically regarding floors and bathrooms (mentioned by 3 reviewers)
  • Slow response times to resident needs or medical requests (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(6)'20(1)'22(13)'24(35)'26(22)

Distribution · 162 analyzed

5
122
4
18
3
4
2
4
1
14

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through reviews; how do you ensure that feedback from families is used to improve daily care?
  • 2We noticed the therapy programs are a real strength here; could you tell us more about how the physical therapy team works with residents to meet their specific mobility goals?
  • 3How do you manage staffing consistency to ensure that the same familiar faces are providing care, especially when agency staff are brought in?
  • 4What steps are taken to ensure meals are served at the right temperature and that there is a good variety of nutritious options available each day?
  • 5In terms of medical care, what is the protocol for ensuring medication is administered accurately and that nursing requests are responded to promptly during the night?
  • 6Could you describe what a typical day of social activities and engagement looks like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

The facility is clean and pride is taken in keeping it so. They treat their patients with kindness and compassion, and it is obvious that they lo

Long-term resident's family · 2025★★★☆☆

I am impressed how clean this facility is ,dosnt matter what time of day I go in to visit you see someone cleaning .Regular staff are amazing ! Not impressed with most of the agency staff though

Long-term resident's family · 2025★★★★

The place was filthy: hallway floors, the shared bathroom, the floors in his room. The food was inedible, the nursing care non-existent.

Rehab patient's spouse · 2022☆☆☆☆
Source: 159 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
90%
Registered nurses for medical care
Total Nursing
4.10hrs
100%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.3%
Worse than Avg
Here
33.3%
US
15.3%
MD
24.5%
Carroll
19.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
12.1%
MD
22.2%
Carroll
14.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
15.5%
MD
14.1%
Carroll
17.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.4%
MD
25.1%
Carroll
23.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
14.4%
MD
21.5%
Carroll
17.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MD
92.1%
Carroll
94.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
MD
80.6%
Carroll
77.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
MD
78.7%
Carroll
84.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
MD
1.3%
Carroll
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Well below state avg (18.9)
7 complaint-triggered

Autumn Lake Healthcare has concerning patterns with 41 deficiencies across recent surveys, including six complaint-triggered issues where families reported problems. Major recurring areas include fire safety systems, resident assessments and care planning, and resident rights protections. Recent complaints involved abuse reporting failures and medication management. While all deficiencies show correction dates, the facility has persistent issues with fire safety and care planning spanning multiple years, suggesting systemic challenges families should carefully consider.

Feb 18, 2026Complaint
1
0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Dec 1, 2025Routine
12
0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jun 26, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Apr 22, 2024Routine
15
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 22, 2024Complaint
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Apr 25, 2019Routine
8
0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0921Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Lake Healthcare at Long View

Organization Type

for profit

Chain Affiliation

Chain Name

Autumn Lake Healthcare

Chain Size

60 facilities nationwide

Chain avg rating: 2.8/5 · Rank 14 of 60

Ownership & Management

Owners

3332 Main Street Holdco LLC

Owner · Organization

As Family Md4 Holdings LLC

Owner (parent company) · Organization

M Meisels Family Holdings LLC

Owner (parent company) · Organization

Stern, Aryeh

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Stern, Rochel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

3332 Main Street Propco LLC5% or Greater Mortgage InterestSchwartz, MarkOfficer / DirectorAccurate Staffing LLCManagerHill, ElizabethManagerSchwartz, MarkManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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