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Nursing HomeMedicaid

Autumn Lake Healthcare at Bradford Oaks

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

7520 Surratts Road, Clinton, MD 20735180 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 353 Google reviews

5
4
3
2
1
Autumn Lake Healthcare at Bradford Oaks Nursing Home in Clinton, MD — Street View
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What this means for your family

While the facility has a dedicated activity team and many staff members who are highly praised for their compassion, there are recurring, serious reports regarding pest control and facility cleanliness. If you are considering this facility, I strongly recommend conducting an unannounced tour of the specific unit your loved one would occupy and asking directly about their current pest management contract and response protocols.

Google Reviews

Google Reviews

353 reviews on Google
Autumn Lake Healthcare at Bradford Oaks receives highly polarized feedback, with many reviewers praising the friendly nursing staff and engaging activity programs, while others report severe concerns regarding cleanliness, pest infestations, and inconsistent care. Families should be aware that while some visitors report a warm and supportive environment, others describe significant issues with basic hygiene, communication, and responsiveness to urgent medical needs.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean2.0Activities9.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Friendly and compassionate nursing staff
  • Engaging and energetic activity programs
  • Helpful social services department
  • Professional and welcoming front desk staff

Concerns

  • Pest infestations (rodents and roaches) (mentioned by 4 reviewers)
  • Poor facility cleanliness and persistent odors (mentioned by 6 reviewers)
  • Inconsistent or poor quality of food (mentioned by 4 reviewers)
  • Communication issues and difficulty reaching staff by phone (mentioned by 3 reviewers)
  • Inconsistent medication management and care responsiveness (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.22024(52)4.52025(122)4.62026(36)

Distribution · 210 analyzed

5
154
4
29
3
7
2
5
1
15
15 reviews posted between Jun 2, 2025Jun 6, 2025 · 15 were 5-star
10 reviews posted between Jun 23, 2025Jun 28, 2025 · 10 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
  • 2Given the current staffing rating, what specific steps is the facility taking to ensure residents receive timely assistance with medication management and daily care needs?
  • 3I’ve heard great things about your activity programs; could you walk me through a typical week of events and how you encourage residents to participate?
  • 4What is your current protocol for facility maintenance and pest control to ensure a clean and comfortable living environment for all residents?
  • 5Could you share how your dining services team works to ensure the food quality meets both the nutritional and personal preferences of the residents?
  • 6When we have questions or need an update on a loved one's care, what is the most effective way to reach the nursing staff to ensure we get a prompt response?

Personalized based on this facility's data


Key Review Excerpts

Be warned this facility is infested with rodents and roaches. My mother is currently in the care of this facility living in these conditions.

Family member · 2024☆☆☆☆

The staff is very friendly and pleasant. It does my heart good because you can tell they care so much for the patients, which is truly a blessing.

Visitor · 2025★★★★★

The worst part was the food. The nurses and doctors were great. The televisions are a great big mess. All the televisions are on the same remote.

Resident/Family · 2025★★★★
Source: 353 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
46%
Registered nurses for medical care
Total Nursing
3.42hrs
83%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

3

measures

Mixed Results

8

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
12.1%
MD
22.2%
Prince georges
23.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
15.4%
MD
14.1%
Prince georges
8.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.5%
Mixed vs Avgs
Here
23.5%
US
15.3%
MD
24.5%
Prince georges
19.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.7%
Mixed vs Avgs
Here
11.7%
US
19.5%
MD
16.6%
Prince georges
10.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.7%
Worse than Avg
Here
89.7%
US
95.5%
MD
96.6%
Prince georges
95.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.7%
Mixed vs Avgs
Here
14.7%
US
14.4%
MD
21.5%
Prince georges
18.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.5%
Worse than Avg
Here
53.5%
US
79.7%
MD
80.6%
Prince georges
83.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.4%
Mixed vs Avgs
Here
80.4%
US
81.8%
MD
78.7%
Prince georges
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
MD
1.3%
Prince georges
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Well below state avg (18.9)
10 complaint-triggered

This facility has a concerning pattern of deficiencies with families filing multiple reports that triggered investigations. The most recurring problems involve care planning and assessment failures, infection control issues, and fire safety violations. While all deficiencies show correction dates, the facility continues experiencing similar issues across multiple years, including recent complaints about inadequate care planning and abuse reporting failures, suggesting ongoing quality concerns.

Jan 8, 2026Complaint
4
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 16, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 20, 2025Routine
12
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0500Potential for harm · PatternCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 20, 2025Complaint
5
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 10, 2019Routine
11
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 11, 2018Routine
14
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Lake Healthcare at Bradford Oaks

Organization Type

for profit

Chain Affiliation

Chain Name

Autumn Lake Healthcare

Chain Size

60 facilities nationwide

Chain avg rating: 2.8/5 · Rank 9 of 60

Ownership & Management

Owners

7520 Surratts Holdco LLC

Owner · Organization

100%

Stern, Aryeh

Owner (parent company)

Eidlisz, Solomon

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Gluck, Rivka

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Schwartz, MarkOfficer / DirectorAccurate Staffing LLCManagerBrand Sonnenschine LlpManagerMuo, OfoManagerSchwartz, MarkManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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