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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 72 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 8 findings, above the MS average of 6.7. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Aurora Health and Rehabilitation receives a high volume of positive feedback regarding its friendly, welcoming staff and clean environment. However, there are serious, recurring allegations of neglect, including reports of untreated stage 4 pressure wounds, missed medical appointments, and poor hygiene in specific areas. Families should weigh the positive visitor experiences against these critical reports of inadequate clinical care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 73 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My aunt is at this facility & less than 2 months she now has a stage 4 open wound on her bottom that’s now affected. My family was never notified about the wound from the beginning, nor was notified that the wound has became affected.”
“The first week he was there they forgot to put him down for transportation to his doctor visit so he missed the appointment. The second week they did take him to his appointment but on his return to Aurora the evidently didn't have anything hiding him his wheelchair because he fell out 3 times.”
“It’s always good to see all of the staff consistently working whenever I’m there visiting my uncle. I’m greeted with warm welcomes from both the staff and residents, and that says a lot about any place of business.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints about safety hazards and daily care assistance, with the facility having 13 deficiencies across recent inspections. The most recurring issues involve resident assessments and care planning, safety concerns, and fire safety systems. While all deficiencies show correction dates from the provider, the pattern of complaints suggests ongoing concerns about basic safety and care quality that families should investigate thoroughly during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Aurora Health and Rehabilitation
for profit
Vanguard Healthcare
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 4 of 6
Owners
Vanguard Healthcare, LLC
Owner · Organization
Ervin General Partnership
Owner (parent company) · Organization
Jere Suzanne Ervin Irrv Tr
Owner (parent company) · Organization
Orand Lp
Owner (parent company) · Organization
William Jeffrey Ervin Irrv Tr
Owner (parent company) · Organization
Orand, William
Owner (parent company)
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
72 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 3 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.