Attalla Center for Rehabilitation and Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 3.0)
Below average in AL · Below recommended RN staffing · No penalties on record
What this means for your family
This facility has a history of serious concerns regarding communication and patient neglect. Before considering this location, we strongly advise you to request a tour, observe the cleanliness of the environment firsthand, and ask specific questions about their protocol for notifying families during medical emergencies.
Google Reviews
Google Reviews
31 reviews on Google“Attalla Center for Rehabilitation and Nursing faces significant, recurring criticism regarding poor communication, inadequate staffing, and substandard facility hygiene. While a small subset of reviewers reports positive experiences with friendly staff, the majority of feedback highlights serious concerns about patient neglect, poor food quality, and administrative failures.”
Quality Themes
Tap a score for detailsStrengths
- Friendly individual staff members
- Occasional personalized care
- Helpful reception and janitorial staff
Concerns
- Poor communication and lack of updates to family members (mentioned by 5 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Understaffing and slow response to call lights (mentioned by 4 reviewers)
- Inadequate patient care and neglect (mentioned by 4 reviewers)
- Poor food quality and nutrition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding communication, what specific process or point of contact will our family have to ensure we receive regular, proactive updates on our loved one's care?
- 2I noticed the facility has had some challenges with cleanliness; could you walk us through your daily housekeeping schedule and how you ensure consistent sanitation throughout the resident wings?
- 3With current staffing levels, what is the average response time for a call light, and how do you prioritize resident needs during peak hours?
- 4We understand that nutrition is vital; could you describe the current meal planning process and how you accommodate specific dietary preferences or concerns regarding food quality?
- 5How does your nursing team coordinate with local hospitals or emergency services when a resident requires urgent medical attention, and how quickly is the family notified?
- 6What types of daily activities or social engagement programs are currently active, and how do you encourage residents to participate in these throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“Absolutely terrible communication. Lack of staff. Rude social worker who claims they werent aware of stuff..sounds like an internal problem to me.”
“The staff is not friendly at all and never called me when my mother was rushed to the ER. I found out 2 days later.”
“My mother is in this place poor quality of care nurses are rude they don't answer call lights the Administration doesn't know how the run the place and poor staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 34 deficiencies across three surveys, including recurring issues with medication management, fire safety systems, and feeding tube care that have persisted across multiple years. The most recent 2022 survey found 15 violations including medication errors exceeding 5%, improper feeding tube protocols, and multiple fire safety problems. While all deficiencies were reportedly corrected, the consistent pattern of repeat violations in critical care areas suggests ongoing operational challenges families should carefully consider.
Mar 1, 2022Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Keep all essential equipment working safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
May 5, 2019Routine9
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Aug 3, 2018Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Ownership & Operations
Who Operates This Facility
Attalla Center for Rehabilitation and Nursing
for profit
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 1.8/5 · Rank 5 of 10
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit attallarehabandnursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.