Atria Santa Clarita
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 63 Google reviews

Watch Atria Santa Clarita
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers wonderful social engagement and highly skilled med techs that many families find comforting. However, you must investigate recent reports of cleanliness issues and odors in the memory care wing, and verify that the current leadership is actively engaged in resident care.
Google Reviews
Google Reviews
63 reviews on Google“Atria Santa Clarita receives high praise for its compassionate caregivers and engaging social activities, particularly within the memory care unit. However, recent reviews highlight serious concerns regarding facility cleanliness, odors, and a perceived decline in management quality and staffing stability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Engaging social activities and arts/crafts
- Strong community atmosphere for residents
- Professional and helpful med techs
Concerns
- Issues with facility cleanliness and unpleasant odors (urine/feces) (mentioned by 3 reviewers)
- Perceived lack of engagement or approachability from executive leadership (mentioned by 3 reviewers)
- Staffing shortages and loss of reliable long-term employees (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to 5-star reviews, often mentioning specific staff members or family details. For 1-star reviews, the response pattern shifts to a formal, corporate tone that redirects complaints to the Regional Vice President or a centralized customer service email.
Questions for Your Tour
- 1We've heard wonderful things about the arts and crafts programs here; could you tell us more about the types of social activities planned for the upcoming month?
- 2How does the leadership team stay connected and accessible to both the residents and their families?
- 3What specific protocols do your med techs follow to ensure medication accuracy and resident safety?
- 4Could you walk us through your daily cleaning and maintenance schedule to ensure the common areas and resident rooms stay fresh and well-maintained?
- 5How does the care team manage staffing levels during busy shifts to ensure every resident receives attentive care?
- 6What is the process for handling medical emergencies or urgent health changes during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My mom was very fragile and didn’t speak much English, but the staff and the memory care director, Michelle made her feel completely at home. There was never a language barrier only kindness.”
“The staff were always attentive and compassionate. My mom lived at this community, and the care she received was exceptional.”
“The smaller building is for residents with dementia. This building has bad smell, urine and feces smell and stains of it on carpets and walls.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 22, 2026Other
The inspection was a case management visit following an incident report regarding a resident leaving the facility unassisted. While the facility confirmed the resident's physical capability to leave, the primary deficiency noted relates to administrative documentation. The facility must submit updated administrative and personnel reports to reflect current staffing and administrative responsibilities.
The facility needs to submit an updated LIC 308 (Designation of Administrative Responsibility) and LIC 501 (Personnel Report) detailing the days and hours the Administrator is working at the facility. Currently, there is no full-time Administrator physically present.
Jan 7, 2026Complaint
The investigation was conducted following a complaint regarding proper rate increase procedures. The allegation was substantiated, resulting in one deficiency citation. The primary finding relates to the failure to properly communicate details regarding a rate increase to the resident or their responsible party.
Residents must have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. The facility failed to meet with the resident or responsible party to discuss recent rate increases.
Oct 30, 2025Complaint
This report details the findings of a complaint investigation regarding a 'Questionable Death' allegation. The investigation reviewed records and conducted interviews, concluding that there is insufficient evidence to support the allegation that the resident's death was the result of an injury sustained while in care. Consequently, the allegation was deemed Unsubstantiated.
The facility failed to provide care, supervision, and services that meet the resident's individual needs. This was evidenced by the resident sustaining multiple falls and no new corrective action or care plan being implemented.
The facility failed to ensure staff competency regarding resident care. This was evidenced by the investigator finding that no new corrective action or care plan was implemented to address recurrent falls, posing a health and safety risk.
Oct 30, 2025ComplaintCleanReport
This report details the findings of a complaint investigation regarding a 'Questionable Death' allegation. The investigation reviewed records and conducted interviews, concluding that there is insufficient evidence to support the allegation that the resident's death was the result of an injury sustained while in care. Consequently, the allegation was deemed Unsubstantiated.
Jun 26, 2025ComplaintCleanReport
This report details a complaint investigation concerning whether facility staff followed the resident's admission agreement. The investigation found insufficient evidence to support the allegation, and the allegation was deemed Unsubstantiated at this time.
Feb 24, 2025Routine
The facility underwent an unannounced annual inspection. Initial observations noted that common areas, dining rooms, and resident rooms were generally clean and appropriately furnished. However, the inspection was incomplete due to time constraints, requiring follow-up on staff, resident, training, medication records, and the memory care unit.
The annual inspection could not be completed due to time constraints. The analyst plans to continue the inspection on a later date, focusing on staff, resident, training, and medication records, as well as the memory care unit.
Sep 19, 2024ComplaintCleanReport
This report details a complaint investigation concerning allegations of resident falls and failure to provide incident reports. Both allegations were reviewed, and the findings concluded that the allegations were Unsubstantiated at this time based on available evidence and interviews.
Aug 21, 2024Complaint
The investigation report details a complaint investigation conducted on August 12, 2024, regarding resident care. While initial allegations regarding showering and activities were unsubstantiated, a subsequent review identified a critical deficiency related to resident elopement. The facility failed to ensure proper monitoring, resulting in a resident wandering outside the facility.
The facility must monitor residents to ensure their general health, safety, and well-being. This was violated when a resident wandered out the front door without staff awareness.
Ownership & Operations
Who Operates This Facility
Arhc Svsclsa01 Trs LLC; Atria Management Co LLC
APRIL PRINCESA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit atriaseniorliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Santa Clarita Post-Acute Care Center
2.6 miNursing Home · Newhall, CA
Oakmont of Santa Clarita
4.6 miAssisted Living · Santa Clarita, CA
Magnolia Gardens Convalescent Hospital
7.7 miNursing Home · Granada Hills, CA
Rinaldi Convalescent Hospital
7.9 miNursing Home · Granada Hills, CA
Aegis Living Granada Hills
8.0 miAssisted Living · Granada Hills, CA
Astoria Healthcare Center
8.4 miNursing Home · Sylmar, CA