Atria Del Sol

This report details a complaint investigation conducted on behalf of the facility. The investigation reviewed allegations regarding care, record keeping, hygiene, odors, and medication administration. All allegations cited were ultimately deemed unsubstantiated based on the evidence reviewed.

The facility was visited for an unannounced case management follow-up regarding an incident report from 11/30/2025. The Licensing Program Analyst observed no immediate health or safety concerns during the visit. The report notes that the facility was asked to provide a copy of the death certificate upon receipt.

The facility underwent an unannounced Annual Required inspection. The LPA observed that the facility appears clean, safe, and sanitary across all inspected areas, including resident rooms, common areas, and kitchen. No deficiencies were cited during the visit, indicating compliance with current licensing standards.

This report details a complaint investigation conducted on 09/18/2024 regarding inadequate meal service. The investigation found that meal service was observed to be hot and staff were respectful, leading the analyst to deem the original allegation unsubstantiated. No specific deficiencies were cited in the final report.

The facility underwent a required one-year, unannounced inspection. The report indicates that the facility was found to be substantially compliant with Title 22 regulations across various areas reviewed, including resident rooms, safety equipment, and operational procedures.

This report details the findings of a complaint investigation conducted on June 5, 2024, regarding several allegations of neglect and improper care. The department concluded that, based on the evidence gathered, all allegations—including failure to notify representatives, leaving residents in soiled diapers, overmedication, and failure to notify of new medications—are deemed Unsubstantiated.

This report details a Complaint Investigation conducted on behalf of a complaint received on 11/29/2023. The allegation regarding the failure to provide resident records was investigated, and the findings concluded that the allegation was unsubstantiated due to a lack of preponderance of evidence.

This report details a complaint investigation conducted following an unannounced visit. The allegations concerning the illegal eviction of a resident and failure to ensure a resident received an assessment were investigated. Due to conflicting information provided by witnesses and facility staff, both allegations were ultimately deemed unsubstantiated.