Atmore Nursing Center
Strong Medicare quality ratings; families often praise effective physical and speech therapy. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
While recent reviews highlight strong communication and effective rehab services, the historical reports of neglect are severe. If you choose this facility, I strongly recommend conducting frequent, unannounced visits to ensure your loved one is receiving the consistent, attentive care they deserve.
Google Reviews
Google Reviews
13 reviews on Google“Atmore Nursing Center receives highly polarized feedback, with some families reporting excellent, attentive care for rehab and memory patients, while others describe deeply disturbing incidents of neglect and unprofessionalism. Prospective families should be aware of these conflicting accounts and prioritize frequent, unannounced visits to monitor the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and speech therapy
- Responsive communication for some families
- Compassionate memory care staff
Concerns
- Reports of staff neglect and unprofessional behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your impressive 5-star CMS health inspection rating, what specific protocols do you follow to ensure the highest standards of clinical care for residents?
- 2I noticed the facility is very engaged in responding to family feedback; how does the management team use resident and family input to improve daily operations?
- 3We are looking for strong rehabilitation support; could you tell us more about the success stories and specific approaches used in your physical and speech therapy programs?
- 4How does the team ensure consistent, high-quality care and attentive monitoring for residents during overnight shifts or emergencies?
- 5What specific steps are being taken to maintain the cleanliness and upkeep of the resident rooms and common areas?
- 6Could you describe the daily activities and social engagement opportunities available, especially for those in the memory care unit?
Personalized based on this facility's data
Key Review Excerpts
“The nurses in the memory ward are absolutely wonderful! Genuinely kind & care for their residents. It’s obvious it’s not just a paycheck for them.”
“My father received amazing care from the nurses, staff and physical therapy specialists as well at this center.”
“Very unprofessional and lazy staff members. I saw a woman who out of her bed, and was rolling around in her own fecal matter. I saw this with my own eyes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Atmore Nursing Center shows a relatively clean record with only 8 deficiencies across 2 surveys, all corrected by the facility. The main concern areas were fire safety systems (sprinkler maintenance, alarm systems, cooking facilities) and some issues with care planning and medication labeling. No complaints were filed by families, and all identified problems appear to have been resolved, suggesting the facility addresses deficiencies appropriately.
Apr 18, 2019Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Mar 22, 2018Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Atmore Nursing Center
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 5 of 18 (Best)
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
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