Athens Health and Rehabilitation LLC
Strong Medicare quality ratings; families often praise effective physical therapy team. Still worth an in-person visit.
based on 48 Google reviews
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What this means for your family
While the physical therapy and admissions teams are frequently praised for their professionalism, the facility suffers from severe, recurring reports of understaffing and neglect. Families should be extremely cautious and are advised to visit frequently to ensure their loved one's basic needs, such as hygiene and nutrition, are being met.
Google Reviews
Google Reviews
48 reviews on Google“Athens Health and Rehabilitation receives highly polarized feedback, with some families praising the physical therapy and admissions team, while others report severe concerns regarding neglect and poor communication. Multiple reviewers describe a facility struggling with chronic understaffing, leading to delayed response times for basic needs and inconsistent quality of care. Families considering this facility should be aware of significant reports of poor hygiene, inadequate nutrition, and difficulty reaching staff for updates.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Helpful and professional admissions staff
- Some individual nurses and aides provide compassionate care
Concerns
- Severe understaffing leading to long wait times for assistance (mentioned by 6 reviewers)
- Poor quality and nutritional value of food (mentioned by 4 reviewers)
- Lack of communication and difficulty reaching staff for updates (mentioned by 3 reviewers)
- Inadequate hygiene and infrequent bathing of residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the admissions team is very responsive to feedback; how can we best establish a consistent line of communication with the nursing staff for regular updates on our loved one?
- 2With the physical therapy team being a known strength here, how would you tailor a rehabilitation plan to meet our family member's specific mobility goals?
- 3What specific steps are being taken to ensure meal nutrition and variety meet the dietary needs of all residents?
- 4How does the facility manage staffing levels during shift changes to ensure residents receive timely assistance with daily needs like hygiene and bathing?
- 5Can you tell us more about the daily activity calendar and how residents stay engaged with the community?
- 6What is the protocol for managing medication administration and how do you ensure accuracy during busy periods?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and PT staff took exceptional care of Dad and worked very had to make sure he was comfortable and we were well informed of his progress.”
“My help button has been ringing for 1hr and 45minutes and nobody yet . How can you bring cold lunch fish and tator tots at that, no salt or sugar for the the tea and melted ice cream”
“My mother was in this facility after a brain bleed and while the CNAs and nursing staff tried their best, the patient to staff ratio was just too much. She wouldn't get a bath or shower for days.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Athens Health and Rehabilitation has a pattern of safety and building deficiencies, particularly with fire safety systems and smoke barriers across multiple surveys from 2018 to 2022. Most issues involved building maintenance, care planning, and electrical systems. While all deficiencies were reported as corrected, the recurrence of fire safety problems suggests ongoing facility maintenance challenges that families should inquire about during visits.
Apr 14, 2022Routine2
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Aug 29, 2019Routine18
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 19, 2018Routine8
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Athens Health and Rehabilitation LLC
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 6 of 43
Ownership & Management
Owners
Northport Holding Operations, LLC
Owner · Organization
James N Estes Jr Family Dynasty Tr no 2
Owner (parent company) · Organization
James Norman Estes Jr Tr
Owner (parent company) · Organization
Jennifer E Agee Family Dynasty Tr no 2
Owner (parent company) · Organization
Jennifer Lee Estes Tr 031093
Owner (parent company) · Organization
Estes, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit athenshealthandrehabilitation.com
Medicare data downloads
Original nursing home datasets
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