Aspire Senior Living Jonesburg
Strong Medicare quality ratings; families often praise dedicated individual staff members. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
While some families report positive experiences with individual staff members, the recent trend of reviews highlights serious concerns regarding hygiene, dietary quality, and safety. We strongly recommend that you conduct an unannounced visit and specifically observe the cleanliness of the facility and the responsiveness of staff during non-peak hours before making a decision.
Google Reviews
Google Reviews
16 reviews on Google“ASPIRE SENIOR LIVING JONESBURG receives highly polarized feedback, with recent reviews indicating significant concerns regarding basic care standards, hygiene, and facility safety. While some families appreciate the staff's efforts, others report serious lapses including missed showers, poor dietary quality, and inadequate supervision of residents.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective rehabilitation services
- Compassionate hospice care
Concerns
- Inconsistent hygiene and bathing schedules (mentioned by 3 reviewers)
- Poor dietary quality and meal service (mentioned by 2 reviewers)
- Understaffing and lack of responsiveness (mentioned by 2 reviewers)
- Unprofessional staff behavior (vaping, phone use) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive consistent assistance with daily hygiene and bathing routines?
- 2I noticed some feedback regarding the dining experience; could you walk me through how you are currently working to improve the quality and variety of the meal service?
- 3With the recent focus on staff professionalism, what kind of ongoing training or oversight is provided to ensure that caregivers remain fully engaged and attentive while on the floor?
- 4How does your team ensure clear and proactive communication with families, especially when there are changes in a resident's health or daily care plan?
- 5Could you describe the daily activity schedule and how you tailor these programs to keep residents socially engaged and active throughout the week?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and coordinating with local medical facilities to ensure timely care?
Personalized based on this facility's data
Key Review Excerpts
“The people at Aspire in Jonesburg is the difference. I’ve had experiences at all types of care centers in the St. Louis me”
“My loved one has no had a bath in 2 weeks, the last bath was at my request and they always give the same excuse we can’t force them.”
“The nurses are ok but the Dietary is awful! The dietary manager is awful and does not care about the residents at all!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
4
measures
4
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 68 deficiencies across nine surveys and multiple families filing complaints about serious issues including abuse, neglect, and infection control failures. Fire safety violations repeatedly appear across surveys, along with problems in medication management, nursing staffing, and resident rights protections. While the facility corrects most deficiencies when cited, the persistent recurrence of safety issues and complaint-triggered investigations regarding resident protection raise significant quality concerns families should carefully evaluate.
Jan 5, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 28, 2025Routine15
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Feb 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 25, 2024Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Ownership & Operations
Who Operates This Facility
Aspire Senior Living Jonesburg
for profit
Chain Affiliation
Aspire Senior Living
16 facilities nationwide
Chain avg rating: 2.5/5 · Rank 6 of 14
Ownership & Management
Owners
Calvert, Gregg
Owner (parent company)
Harris, Jerry
Owner (parent company)
Steele, Sheri
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit aspireseniorliving.health
Medicare data downloads
Original nursing home datasets
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