A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 109 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey
Aspen Health and Rehab has a middle-range Medicare overall rating. Strengths include clean, modern, and well-maintained facility. Some reviewers note concerns about slow response to call lights and patient needs (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Aspen Health and Rehab receives polarized feedback, with many families praising the facility's modern, clean environment and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call lights, and inconsistent medication management. While some families feel their loved ones were treated like family, others describe a lack of communication and poor staffing levels that negatively impacted patient care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 111 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The meds came in on time, the staff was top notch and friendly and caring, really caring not just in it for the money. Plus the food was great. The rehab was pushing but gentle when they physically handled me.”
“Right away when they were more than the staff could handle they were sedated heavily to the point they did not receive any OT, very little PT and minimal wound care. Even had wounds worsen during their time there (with feces in bandages) and they were not allowed to toilet but rather told to soil themselves and be changed hours later.”
“I would not recommend anyone to this place. Left husband sitting on toilet 45 minutes. In middle of night he would ring for help with personal needs, they would come in and turn light off and come back 15-30 minutes later.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports resulting in 9 deficiencies, including serious issues with abuse protection and care planning that continue occurring through 2025. The facility shows recurring problems in three main areas: medication management, resident care planning, and protecting residents from abuse or neglect. While all violations have correction dates, the pattern of ongoing complaints and repeat deficiencies in critical safety areas suggests persistent quality concerns that families should carefully evaluate before placement.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal Penalties
Fine
Mar 3, 2025
$35,721
Aspen Health and Rehab
for profit
Central Arkansas Nursing Centers
38 facilities nationwide
Chain avg rating: 3.5/5 · Rank 36 of 38 (Lowest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
109 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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