Aspen Care Assisted Living Home, LLC
Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate, family-oriented care and its ability to provide emotional support for residents with dementia or Parkinson's. However, families should verify the facility's protocols for physical therapy/mobility assistance and ensure there are clear systems in place for managing resident mail and administrative communications.
Google Reviews
Google Reviews
12 reviews analyzed“Families can expect a warm, home-like environment where staff members are frequently praised for treating residents like family. While many reviewers highlight exceptional emotional and physical care, one reviewer raised serious concerns regarding a lack of physical engagement for mobile residents, and another noted administrative issues with mail handling.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional care staff
- Warm, home-like atmosphere
- Excellent communication with out-of-state families
- Beautifully maintained and clean facilities
Concerns
- Administrative oversight regarding resident mail
- Lack of physical engagement/mobility assistance
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how beautifully maintained and clean the facility is; what are your daily routines for ensuring the home stays so welcoming?
- 2We noticed how much you value communicating with families, especially those living out of state; how do you typically keep us updated on our loved one's well-being?
- 3How do you approach personalized physical activity or mobility assistance to ensure residents stay active and engaged?
- 4What is your process for ensuring all resident mail and personal correspondence are handled and delivered promptly?
- 5Could you tell us more about the compassionate care the staff provides during medical emergencies or after-hours needs?
- 6What kind of daily social activities or group engagements are available to help residents enjoy that warm, home-like atmosphere?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers at Aspen were exceptional. They took care of her physical needs but also her emotional ones, as she was oftentimes anxious from experiencing advanced stages of Parkinsons.”
“Aspen took excellent care of my Dad, Chuck Weldy, for over 2 years. He had Alzheimer's and nothing about that disease is easy or pleasant. But Aspen made it as good as it could have been.”
“They don’t just take care of their residents, they become friends and family with them. They went above and beyond taking care of my dad, and making him, and the rest of the resident, feel like they are home.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jul 8, 2025Complaint
The following deficiencies were found during the on-site compliance inspection and investigation of complaint 00127229 conducted on July 8, 2025:
Based on record review and interview, for one of three residents sampled, the manager failed to obtain a documented residency agreement, which included the signature of the resident, their representative, legal guardian, or another individual designated under A.R.S. 36-3221 to make health care decisions on the resident’s behalf. Findings include: 1. A review of R2’s medical record revealed R2 was admitted in 2024 as a directed care resident. Further review revealed a residency agreement, signed by R2’s representative. However, the representative did not sign the agreement until twenty days after R2 was admitted into the facility. 2. In an interview, E1 advised the residency agreement had been emailed to the representative prior to R2’s admission date. However, evidence of the email to the representative prior to, or within five working days after, R2’s admission date was unavailable for review. 3. In an interview, E1 agreed the residency agreement was not signed by R2’s representative until twenty days after R2 moved into the facility.
Jul 10, 2023RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on July 10, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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