Ashton Memorial Living Center
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
Recent feedback suggests that Ashton Memorial Living Center provides a warm and supportive environment for short-term rehab patients. However, if you are considering long-term placement, I recommend asking the administration specifically about their activity calendar and physical therapy protocols to ensure your loved one remains mentally and physically engaged.
Google Reviews
Google Reviews
8 reviews on Google“Ashton Memorial Living Center receives polarized feedback, with some reviewers praising the staff's kindness and others expressing concern over a lack of active engagement for residents. While recent rehab patients and students report high-quality, compassionate care, older feedback highlights significant issues regarding limited physical therapy and a lack of stimulating activities for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Comfortable, welcoming environment
- Positive experiences for short-term rehab patients
Concerns
- Lack of active engagement and physical therapy for long-term residents
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the smaller size of 38 residents, how does the staff tailor daily activities to ensure long-term residents stay physically and socially engaged?
- 2I noticed that physical therapy is a key focus for rehab patients; how is that same level of therapeutic support integrated into the care plans for long-term residents?
- 3With 6 state violations noted in the last year, could you walk me through the steps the facility has taken to address those specific areas and improve current protocols?
- 4Since the nursing staff is highly praised for being compassionate, how do you ensure that same level of personal attention is consistently maintained across all shifts?
- 5In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with local hospitals?
- 6I see that you engage with some feedback online; how do you use family input to help shape the quality of life and activity programming here at Ashton Memorial?
Personalized based on this facility's data
Key Review Excerpts
“Ashton Living Center is by far the most comfortable environment with the most caring people I’ve ever known. I was in the care of these people for over two weeks, the quality of care and treatment at all levels was consistently outstanding!”
“I continually witnessed staff(cna’s and nurses) treat the residents like their own family. Overall an amazing place!”
“They are very nice people, but it seems they are just warehousing people waiting for them to die. My grandmother broke her leg, otherwise healthy. She has been there for a year with limited work on getting her walking, limited physical therapy, no activities to keep her mind working.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ashton Memorial has 32 deficiencies across four surveys with no complaint-triggered violations, suggesting families haven't filed formal reports about care issues. The facility shows recurring problems in infection control, medication management, and nursing staff oversight, with infection control cited three times across different surveys. All deficiencies have correction dates, indicating the facility addresses identified issues, though some areas like infection control continue to resurface.
Dec 10, 2025Routine6
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 8, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nov 1, 2019Routine12
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jul 12, 2018Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Ownership & Operations
Who Operates This Facility
Ashton Memorial Living Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit ashtonmemorial.com
Medicare data downloads
Original nursing home datasets
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