Artesia Healthcare & Rehabilitation Center, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 6 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (21 vs median 16.0)
- High staff turnover (53%)
Bottom 25% in NM · Below recommended RN staffing · No penalties on record
What this means for your family
While some families have reported positive long-term experiences, the recent, severe allegations regarding hygiene and staff professionalism are significant red flags. We strongly recommend conducting an unannounced visit to inspect the facility's cleanliness and speaking directly with current residents' families before making a decision.
Google Reviews
Google Reviews
6 reviews on Google“Artesia Healthcare & Rehabilitation Center receives highly polarized feedback, with some families praising long-term care while others report severe concerns regarding hygiene and staff conduct. Recent reports highlight serious allegations of pest infestations, inadequate nutrition, and unprofessional communication from social services.”
Quality Themes
Tap a score for detailsStrengths
- Long-term care satisfaction
- Reported compassionate staff interactions
Concerns
- Poor facility hygiene including reports of pests
- Inadequate nutrition and weight loss
- Unprofessional staff and privacy/HIPAA concerns
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, what specific protocols and schedules are currently in place to ensure a clean and pest-free living environment for residents?
- 2We understand that nutrition is vital for health; could you walk us through how you monitor resident weight and ensure that meal plans are both appetizing and nutritionally adequate?
- 3With 21 recent state violations, what specific steps has the leadership team taken to improve compliance and ensure the highest standard of care moving forward?
- 4How does your team handle sensitive resident information to ensure that privacy and HIPAA regulations are strictly maintained by all staff members?
- 5Can you describe the current daily activity calendar and how you tailor these programs to keep residents engaged and socially connected?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Our Mother was there 5+ years, she had excellent care. Never once did she have a negative word to say about any of the staff.”
“Not good they have bed bugs and (Rats) their and nursing there are really bad. The food they give them is just a tease. My mom is there and lost a lot of weight.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows serious recurring problems with families filing multiple complaints about abuse reporting and neglect protection, appearing in surveys from 2023 through 2025. The most frequent issues involve medication management, care planning and resident assessment, and fire safety systems. While all deficiencies show correction dates, the persistent pattern of complaint-driven surveys and repeated problems with fundamental resident protection raise significant concerns about sustained quality improvements.
Feb 26, 2026Routine17
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 26, 2026Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 11, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 23, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 31, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Jun 3, 2025Complaint3
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Ownership & Operations
Who Operates This Facility
Artesia Healthcare & Rehabilitation Center, LLC
for profit
Ownership & Management
Owners
Artesia Healthcare & Rehabilitation Center, LLC
Owner · Organization
Goldblatt, Kenneth
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit artesiahc.com
Medicare data downloads
Original nursing home datasets
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