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Nursing HomeMedicaid Investigative

Artesia Healthcare & Rehabilitation Center, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1402 West Gilchrist Ave, Artesia, NM 8821065 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 6 Google reviews

5
4
3
2
1
Artesia Healthcare & Rehabilitation Center, LLC Nursing Home in Artesia, NM — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (21 vs median 16.0)
  • High staff turnover (53%)

Bottom 25% in NM · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families have reported positive long-term experiences, the recent, severe allegations regarding hygiene and staff professionalism are significant red flags. We strongly recommend conducting an unannounced visit to inspect the facility's cleanliness and speaking directly with current residents' families before making a decision.

Google Reviews

Google Reviews

6 reviews on Google
Artesia Healthcare & Rehabilitation Center receives highly polarized feedback, with some families praising long-term care while others report severe concerns regarding hygiene and staff conduct. Recent reports highlight serious allegations of pest infestations, inadequate nutrition, and unprofessional communication from social services.

Quality Themes

Tap a score for details
Food1.0Staff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Long-term care satisfaction
  • Reported compassionate staff interactions

Concerns

  • Poor facility hygiene including reports of pests
  • Inadequate nutrition and weight loss
  • Unprofessional staff and privacy/HIPAA concerns

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02022(2)5.02023(2)2.62025(5)1.02026(1)

Distribution · 12 analyzed

5
8
4
0
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding facility maintenance, what specific protocols and schedules are currently in place to ensure a clean and pest-free living environment for residents?
  • 2We understand that nutrition is vital for health; could you walk us through how you monitor resident weight and ensure that meal plans are both appetizing and nutritionally adequate?
  • 3With 21 recent state violations, what specific steps has the leadership team taken to improve compliance and ensure the highest standard of care moving forward?
  • 4How does your team handle sensitive resident information to ensure that privacy and HIPAA regulations are strictly maintained by all staff members?
  • 5Can you describe the current daily activity calendar and how you tailor these programs to keep residents engaged and socially connected?
  • 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating care with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

Our Mother was there 5+ years, she had excellent care. Never once did she have a negative word to say about any of the staff.

Long-term resident's family · 2023★★★★★

Not good they have bed bugs and (Rats) their and nursing there are really bad. The food they give them is just a tease. My mom is there and lost a lot of weight.

Resident's family member · 2025☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
78%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
19.5%
NM
14.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.0%
Worse than Avg
Here
81.0%
US
93.4%
NM
97.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Mixed vs Avgs
Here
4.4%
US
12.1%
NM
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
5.3%
NM
4.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NM
98.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.9%
Worse than Avg
Here
18.9%
US
15.5%
NM
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility52.7%
Worse than Avg
Here
52.7%
US
81.8%
NM
86.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
79.8%
NM
86.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.6%
Worse than Avg
Here
5.6%
US
1.6%
NM
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
Above state avg (16.6)
10 complaint-triggered

This facility shows serious recurring problems with families filing multiple complaints about abuse reporting and neglect protection, appearing in surveys from 2023 through 2025. The most frequent issues involve medication management, care planning and resident assessment, and fire safety systems. While all deficiencies show correction dates, the persistent pattern of complaint-driven surveys and repeated problems with fundamental resident protection raise significant concerns about sustained quality improvements.

Feb 26, 2026Routine
17
0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 26, 2026Complaint
1
0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Dec 11, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 23, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jul 31, 2025Complaint
1
0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Jun 3, 2025Complaint
3
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Artesia Healthcare & Rehabilitation Center, LLC

Organization Type

for profit

Ownership & Management

Owners

Artesia Healthcare & Rehabilitation Center, LLC

Owner · Organization

Goldblatt, Kenneth

Owner

Key personnel

Kight, LeahW-2 Managing EmployeeGoldblatt, KennethOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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