Arrington Living Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
Below average in MS · Meets national RN staffing standard · Above recommended total nurse staffing · $17,727 in fines · Very few deficiencies · Abuse citation
What this means for your family
Arrington Living Center is highly recommended by families for its proactive communication and compassionate staff. If you are considering this facility, you can feel confident in their transparency regarding health updates and their commitment to maintaining a clean, welcoming environment.
Google Reviews
Google Reviews
51 reviews analyzed“Arrington Living Center is highly regarded by families for its warm, attentive staff and clean, well-maintained environment. Reviewers frequently highlight the facility's proactive communication regarding resident health updates and the genuine care shown by employees toward residents. While the reviews are overwhelmingly positive, the facility is consistently praised for creating a welcoming atmosphere that helps ease the anxiety of family members.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility
- Proactive and transparent communication with families
- Compassionate end-of-life care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the high praise for your nursing team's attentiveness, how do you ensure that same level of warm, personalized care is consistently maintained across all shifts?
- 2I noticed your staffing levels are rated very highly; how does that high staff-to-resident ratio translate into the daily support my loved one receives?
- 3With your facility being on the smaller side with 60 residents, how do you foster a sense of community and keep residents engaged in daily activities?
- 4I see that you prioritize transparent communication with families; could you walk me through how you typically update us regarding any changes in health or care plans?
- 5Regarding the recent health inspection results, what specific steps has the facility taken to address those findings and improve your internal processes?
- 6Since your team is noted for being compassionate during end-of-life care, how do you work with families to ensure their loved one's specific medical and comfort preferences are honored during those times?
Personalized based on this facility's data
Key Review Excerpts
“I'm very impressed that how they keep me updated on what's going on. I often get phone calls when anything changes including medications or any health situations with my mother. I get a call immediately.”
“The staff was really good to us the last few days and tried to make it as easy on us as possible.”
“My mother has had excellent care. All the staff including administration, nursing, CNA, physical therapy, and housekeeping work extremely hard to make sure each resident feels safe, comfortable, and loved.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed three complaints against this facility, including serious concerns about resident protection from abuse and neglect. The most recurring issues involve care planning and assessments, accident prevention and daily living assistance, and infection control. While past violations appear corrected, the pattern of family complaints about fundamental safety and care quality warrants careful consideration during any visit.
May 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Feb 15, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 15, 2022Routine4
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Federal Penalties
Fine
May 1, 2025
$9,110
Fine
Feb 15, 2024
$8,617
Ownership & Operations
Who Operates This Facility
Arrington Living Center
government
Ownership & Management
Owners
Covington County Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit covingtoncountyhospital.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.