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Assisted Living

Arms of Hope Residential Care Home

Families consistently rate this highly — reviewers highlight compassionate and loving caregiving. Schedule a visit to confirm the fit.

2517 Downing Dr, Kimberlea · Plano, TX 750235 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 8 Google reviews

5
4
3
2
1
Arms of Hope Residential Care Home Assisted Living in Plano, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you are looking for a highly emotional, nurturing environment where staff treat residents like family. Be aware that some reviews refer to 'Mission Ridge' rather than 'Arms of Hope', so verify the specific location and ownership during your tour.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect a deeply compassionate, family-oriented environment where staff and owners treat residents with genuine love and dignity. Reviewers consistently praise the facility for providing a loving atmosphere, particularly for residents in their final days, though one reviewer mistakenly refers to a different facility name.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and loving caregiving
  • Family-oriented atmosphere
  • Attentive and professional staff
  • Respectful treatment of residents

Concerns

  • Confusion regarding facility name in reviews (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02023(4)5.02025(3)

Distribution · 9 analyzed

5
9
4
0
3
0
2
0
1
0

How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since you have such a small, intimate capacity of five residents, how do you ensure each person receives that personalized, family-oriented care mentioned in your wonderful reviews?
  • 2We've seen how much your staff is praised for being so attentive and professional; how do you maintain that high level of respect and compassion with such a small team?
  • 3What does a typical day look like for the residents here, and how do you incorporate personalized activities into their daily routine?
  • 4In such a close-knit home, how do you handle medical emergencies or urgent care needs after hours?
  • 5With such a small number of residents, how do you foster a sense of community and connection among everyone living here?
  • 6We noticed some confusion regarding the facility name in online discussions; could you clarify the official name and any other details we should know for our records?

Personalized based on this facility's data


Key Review Excerpts

The Mission Ridge staff provides professional and competent care to the residents. The people are treated with respect and dignity. They provide a very loving, caring and family oriented atmosphere.

Long-term resident's family · 2023★★★★★

I couldn’t imagine a better place to take care of my nana till her last day here on earth. This home will become your family!

Long-term resident's family · 2023★★★★★

The owners and staff are hands on and they do everything with such love for the residents!!

Long-term resident's family · 2023★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

The most recent inspections for Arms of Hope Residential Care Home identified several violations regarding employee background checks, food safety, and fire safety protocols. While some issues like smoke detector sensitivity and fire drill documentation were corrected, the facility has previously struggled with maintaining required safety records and proper hiring procedures.

Jun 29, 2023Routine

Health Code (3 violations)

Health CodeCorrected Jul 12, 2023

The facility failed to conduct criminal history checks of employees and applicants.

Health CodeCorrected Jul 12, 2023

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Jul 12, 2023

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Jul 11, 2022Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Jul 19, 2022

The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.

Life Safety CodeCorrected Jul 27, 2022

The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.

Life Safety CodeCorrected Aug 2, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arms of Hope Residential Care Home LLC

Organization Type

for profit

Management Company

NA

Administrator

MILTON MAHUWE

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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