Aria at Villa Pines
Strong Medicare quality ratings; families often praise friendly and attentive nursing staff. Still worth an in-person visit.
based on 72 Google reviews
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What this means for your family
Aria at Villa Pines is highly regarded for its warm, attentive staff and excellent communication with families. While the overall care is rated very highly, we recommend asking the administration about their current staffing ratios and how they manage call light response times during peak hours to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
72 reviews on Google“Aria at Villa Pines receives overwhelmingly positive feedback from families who praise the staff for being attentive, friendly, and genuinely caring toward residents. While most reviewers highlight a clean, welcoming environment and excellent communication, there are isolated reports of staffing shortages and slow response times to call lights. Families generally feel confident in the facility's ability to provide compassionate, long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Strong communication with family members
- Engaging activities and community atmosphere
Concerns
- Slow response to patient call lights (mentioned by 2 reviewers)
- Staffing shortages leading to reliance on agency workers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your strong focus on community engagement, what are some of the most popular activities residents here look forward to each week?
- 2I noticed that you maintain a 5-star health inspection rating; what specific protocols do you have in place to ensure such high standards of cleanliness and care?
- 3How do you manage the balance between your permanent nursing staff and any supplemental agency personnel to ensure consistent care for my loved one?
- 4When a resident uses their call light, what is the typical process for ensuring they receive assistance in a timely manner?
- 5Given the positive feedback regarding your communication with families, what is the best way for us to stay updated on our loved one's daily well-being and any changes in their health?
- 6How does your team handle medical emergencies or urgent health needs during the overnight hours to ensure residents are always supported?
Personalized based on this facility's data
Key Review Excerpts
“The compassion and care the staff was excellent. COVID and staff shortages hurt everyone. Accepting all that, my father was treated with dignity and love for his final months.”
“Staff at Villa suppoted beyond expectations the birthday party for a friend of mine who turned 97 recently.”
“Outstanding concern and care for our mother and everyone is quick in communicating any changes in her health status. We couldn’t be happier with the respect and loving care she receives from this fine staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent fire safety and building code issues across multiple surveys, with deficiencies in smoke detection systems, electrical systems, and emergency preparedness recurring over several years. Families have filed complaints resulting in citations for resident grievance procedures and food service problems. While most violations have been corrected, the pattern of repeated fire safety deficiencies and recent complaint-triggered issues warrant careful consideration during your visit.
Sep 16, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Aug 5, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 27, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Feb 19, 2024Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dec 28, 2022Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Aria at Villa Pines
for profit
Ownership & Management
Owners
Eef Capital LLC
Owner · Organization
Snj Wisconsin LLC
Owner · Organization
Schlaff, Benny
Owner (parent company)
Schlaff, Nachum
Owner (parent company)
Silverberg, Nisanel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit ariaatvp.com
Medicare data downloads
Original nursing home datasets
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