Argent Pleasanton Operations LLC
Families consistently rate this highly — reviewers highlight attentive and compassionate nursing and care staff. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
This facility shows a remarkable upward trend in quality, with recent years showing high satisfaction regarding staff compassion and cleanliness. However, families should be aware of a significant period of poor reviews in 2023 and may want to ask current staff about how care standards have been stabilized since that time.
Google Reviews
Google Reviews
72 reviews analyzed“Families considering Argent Court can expect a highly caring environment with a staff that is frequently praised for being attentive, knowledgeable, and kind. While many long-term residents and their families report significant improvements in care and food quality under recent management, there was a notable period of negative reviews in mid-2023 that should be noted.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing and care staff
- Clean and well-maintained facility
- Engaging resident activities and social events
- Improved food quality and dining options
Concerns
- Historical period of poor care quality (mentioned by 11 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and specifically highlight staff members like Victoria and Dorothy. They often reinforce the company's mission to provide a 'safe, happy, and fun' environment.
Questions for Your Tour
- 1We've heard wonderful things about how attentive and compassionate the nursing staff is here; how do you ensure that level of personalized care stays consistent for every resident?
- 2It's great to see how much the dining options and food quality have been evolving lately—could you tell us more about what a typical weekly menu looks like?
- 3We'd love to hear more about the social calendar—what are some of the most popular resident activities or group events currently happening in the community?
- 4Since the facility is so well-maintained and clean, what are the daily routines for upkeep to ensure a comfortable environment for the residents?
- 5In the event of a medical emergency or a change in health needs during the night, what is the specific protocol for getting immediate care for a resident?
- 6I noticed the management is very active in communicating with families through online feedback; how does the leadership team typically involve families in care discussions or facility updates?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredible and takes great care of our great-grandfather!! He feels very safe and enjoys the food.”
“His room is larger plus he has a separate bedroom which he enjoys. He was able to have a room with no roommate. His attitude changed almost immediately to be very positive!”
“My mother-in-law was in Argent Court in Jourdanton, TX for 8 years. It's been 11 years since she passed but she had a wonderful experience while living there.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection on May 19, 2023, five health code violations were identified regarding fire safety protocols, staff training, and required background checks. All identified deficiencies were documented as corrected by the facility by July 2023, and there are currently no active enforcement actions against the provider.
May 19, 2023Routine
Health Code (5 violations)
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to search the NAR and EMR annually.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to conduct criminal history checks of employees and applicants.
Ownership & Operations
Who Operates This Facility
Argent Pleasanton Operations LLC
for profit
ARGENT COURT MANAGEMENT LLC
VICTORIA PACHECO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit argentcourt.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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