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Nursing HomeMedicaid

Ardie R Copas State Veterans Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

13000 Sw Tradition Parkway, Port Saint Lucie, FL 34987120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 14 Google reviews

5
4
3
2
1
Ardie R Copas State Veterans Nursing Home Nursing Home in Port Saint Lucie, FL — Street View
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What this means for your family

This facility is highly regarded for its modern environment and compassionate staff, making it a very strong candidate for veterans. Because the reviews are universally positive and lack specific critical feedback, we recommend scheduling an in-person tour to observe daily interactions and ask about specific care protocols that matter most to your loved one.

Google Reviews

Google Reviews

14 reviews analyzed
Ardie R. Copas State Veterans Nursing Home is consistently praised for its modern, state-of-the-art facility and the compassionate, professional demeanor of its staff. Families highlight the facility as a peaceful and welcoming environment, noting that the admissions process is supportive and the staff demonstrates genuine care for the veterans they serve.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Modern, state-of-the-art facility
  • Compassionate and attentive staff
  • Supportive admissions and move-in process
  • Clean and welcoming environment

Rating Trends

Tap a year to see what changed

2345.02021(4)5.02022(3)5.02023(1)5.02024(1)5.02025(5)5.02026(3)

Distribution

5
14
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's modern, state-of-the-art design, how do you utilize these specific amenities to enhance the daily social and recreational life of the residents?
  • 2With the facility currently holding a 3-star health inspection rating, could you walk us through the specific improvements or changes you have implemented recently to address those findings?
  • 3We noticed the staff-to-resident ratio is rated highly; how does your team ensure that this consistent level of attention is maintained across all shifts?
  • 4Since this is a state veterans nursing home, what specialized programs or community events do you host to honor the unique backgrounds and service of your residents?
  • 5In the event of a medical emergency, how does your on-site clinical team coordinate with local hospitals to ensure residents receive immediate and seamless care?
  • 6Many families have praised the admissions and move-in process here; how do you support new residents in adjusting to their new home during those first few weeks?

Personalized based on this facility's data


Key Review Excerpts

Ardie R. Copas Veterans' Nursing Home is a beautiful newer VA facility in Port St. Lucie with the most amazing, caring and professional people. From admissions to move in day, I’m so thankful for the care, attentiveness and love the entire staff shows to our Veterans.

Long-term resident's family · 2025★★★★★

I visited this facility without an appointment. The facility and the staff were lovely, and you could tell they love what they do! In particular, Miss Devin took the time to talk with me about my situation with my dad.

Prospective family member · 2026★★★★★

We appreciate everyone at Ardie Copas Veterans Home for their guidance and assistance in moving in our Veteran and offering a wonderful brand new state of the art nursing home to Veterans.

Long-term resident's family · 2022★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.91hrs
OK
Registered nurses for medical care
Total Nursing
5.77hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility49.1%
Worse than Avg
Here
49.1%
US
15.3%
FL
10.6%
St. lucie
10.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
FL
9.1%
St. lucie
9.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
19.5%
FL
15.0%
St. lucie
11.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
19.4%
FL
11.5%
St. lucie
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
12.1%
FL
4.1%
St. lucie
3.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.6%
Worse than Avg
Here
92.6%
US
93.4%
FL
98.1%
St. lucie
99.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.2%
Worse than Avg
Here
59.2%
US
79.7%
FL
94.7%
St. lucie
96.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility66.2%
Worse than Avg
Here
66.2%
US
81.8%
FL
94.8%
St. lucie
97.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility16.7%
Worse than Avg
Here
16.7%
US
1.6%
FL
1.5%
St. lucie
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.3)
2 complaint-triggered

This facility has a concerning pattern with families filing complaint reports that triggered inspection deficiencies in treatment and medication management. The facility shows recurring issues across all three surveys in medication oversight, respiratory care, and treatment planning, with some problems like respiratory care deficiencies appearing multiple times. While all identified deficiencies have correction dates, the persistence of similar care quality issues across surveys suggests ongoing challenges with consistent care delivery.

Jun 19, 2025Routine
7
0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0552MinorCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0605MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0676MinorCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0291MinorCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Mar 12, 2025Complaint
2
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 14, 2024Routine
7
0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0775MinorCorrected

Administration Deficiencies

Keep complete, dated laboratory records in the resident's record.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ardie R Copas State Veterans Nursing Home

Organization Type

government

Chain Affiliation

Chain Name

Florida Department of Veterans' Affairs

Chain Size

8 facilities nationwide

Chain avg rating: 3.3/5 · Rank 4 of 8

Ownership & Management

Key personnel

Rogers, DonnaOfficer / DirectorDickerson, VickiManagerFadel, AhmadManagerMallard, LindsayManagerFadel, AhmadAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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