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Assisted Living

Arden Park Assisted Living, LLC

Families consistently rate this highly — reviewers highlight compassionate and respectful care staff. Schedule a visit to confirm the fit.

7023 West Hausman Rd, Northwest Side · San Antonio, TX 7824916 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 34 Google reviews

5
4
3
2
1
Arden Park Assisted Living, LLC Assisted Living in San Antonio, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a warm, family-oriented atmosphere with highly involved ownership. While the majority of reviews are glowing, you should verify the facility's current medication administration protocols and staffing credentials to address the concerns raised in past disputes.

Google Reviews

Google Reviews

34 reviews on Google
Arden Park is highly regarded by families for its compassionate, attentive staff and a warm, home-like environment that provides peace of mind during end-of-life care. While most reviews are overwhelmingly positive, one critical review raised serious concerns regarding medication errors and staff certification, though the owner disputed this as a conflict of interest.

Quality Themes

FoodN/AStaff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and respectful care staff
  • Attentive and involved ownership
  • Clean and cozy environment
  • Strong communication with families

Concerns

  • Allegations of medication errors and uncertified staff

Rating Trends

Tap a year to see what changed

2344.42021(14)3.72022(6)5.02023(5)5.02024(1)5.02025(6)4.82026(5)

Distribution · 37 analyzed

5
32
4
1
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0
2
0
1
4
11 reviews posted between Jul 25, 2021Jul 31, 2021 · 11 were 5-star

How They Respond to Reviews

17%response rate
Good

The owner provides highly personalized and warm responses to positive reviews, often mentioning specific residents or values. However, the response pattern shifts to being defensive or confrontational when addressing negative feedback.

Questions for Your Tour

  • 1It's wonderful to see how involved the ownership is with the residents; how often do the owners personally interact with the residents and families?
  • 2Since the community is so cozy and intimate, how do you ensure that every resident's specific daily routine and personal preferences are being met?
  • 3Could you walk us through your specific protocols for medication administration and how you double-check accuracy for each resident?
  • 4What are your procedures for verifying that all staff members working on-site hold the necessary certifications and training for assisted living care?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged within such a close-knit group?
  • 6How do you handle communication with families regarding any changes in a resident's health or any unexpected medical incidents?

Personalized based on this facility's data


Key Review Excerpts

Arden Park Assisted Living was my father’s home in his final 9 months, and I’m deeply grateful for the care he received there. The on-site owner is involved and attentive, setting a strong standard for the entire community.

Deceased resident's family · 2026★★★★★

The staff treats her with so much kindness, respect, and genuine care. Every time we visit, the home is clean, cozy, and filled with warmth.

Long-term resident's family · 2025★★★★★

I worked at this facility, through a staffing agency, Limitless Staffing. Very nice working environment! All patients were taken care of & happy.

Agency staff member · 2023★★★★★
Source: 34 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
3deficiencies

Key Findings

The most recent inspection on October 12, 2022, identified three violations related to administrative and safety protocols, specifically regarding fire drill documentation and employee background screening. All identified issues were marked as corrected by December 19, 2022, and there are currently no active enforcement actions against the facility.

Oct 12, 2022Routine

Health Code (3 violations)

Health CodeCorrected Dec 19, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Health CodeCorrected Dec 19, 2022

The facility failed to conduct criminal history checks of employees and applicants.

Health CodeCorrected Dec 19, 2022

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

21st Sentry Storage, LLC

Organization Type

for profit

Administrator

JAMES CALDWELL

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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