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Nursing HomeMedicaid

Archie Hendricks Senior Skilled Nursing Facility

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

Federal Route 15 Mile Post 9, Sells, AZ 8563460 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 6 Google reviews

5
4
3
2
1

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What this means for your family

This facility has received serious reports regarding patient safety and medical neglect that warrant extreme caution. We strongly advise families to conduct unannounced visits and closely monitor the quality of medical care provided to their loved ones.

Google Reviews

Google Reviews

6 reviews analyzed
Archie Hendricks Senior Skilled Nursing Facility receives highly polarized feedback, with several empty five-star ratings contrasting sharply with serious allegations of neglect. Families have reported concerns regarding patient safety, specifically regarding the inability to locate residents and inadequate medical attention for those in pain.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Convenient location
  • High volume of positive star-only ratings

Concerns

  • Inadequate medical attention and patient neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)5.02019(1)3.02021(2)1.02023(1)5.02024(1)

Distribution

5
4
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's size of 60 residents, how do you ensure that each individual receives consistent, personalized medical attention throughout the day?
  • 2Could you walk me through your current process for medication management to ensure accuracy and timely administration for residents?
  • 3How does your team keep families informed and involved, and what is the best way for us to communicate with staff regarding our loved one's daily care?
  • 4With the recent focus on staffing levels, how do you manage staff-to-resident ratios to ensure that every resident's needs are met promptly?
  • 5What specific protocols are in place to handle medical emergencies, and how quickly would we be notified if a change in our loved one's health status occurs?
  • 6What types of daily activities or social programs are available to help residents stay engaged and connected with the community here?

Personalized based on this facility's data


Key Review Excerpts

No star for this place they left my father in law and we couldn't find him u guys jacked up no stars

Family member · 2021☆☆☆☆

I hate this place I'm not getting the medical attention I need I'm in pain suffering Dr Scott bohan doesn't know what he is doing if I'm suffering in pain imagine what the Dr is doing to the elders if you have family here check on them

Resident · 2023☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.21hrs
OK
Registered nurses for medical care
Total Nursing
6.45hrs
OK
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
79%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
14.4%
AZ
10.6%
Pima
11.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.7%
Worse than Avg
Here
82.7%
US
93.4%
AZ
97.0%
Pima
98.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
19.5%
AZ
20.6%
Pima
20.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AZ
4.0%
Pima
4.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
15.3%
AZ
13.5%
Pima
13.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
15.4%
AZ
11.2%
Pima
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.1%
Worse than Avg
Here
41.1%
US
81.8%
AZ
91.3%
Pima
93.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility61.3%
Worse than Avg
Here
61.3%
US
79.7%
AZ
87.3%
Pima
92.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AZ
1.1%
Pima
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)
2 complaint-triggered

This facility has significant recurring deficiencies across multiple surveys, with families filing two complaint reports that led to citations for accident hazards and abuse response. The most persistent problems involve fire safety systems, medication management, and resident rights issues. While the facility corrects deficiencies when cited, the same categories repeatedly fail inspections, suggesting ongoing systemic challenges with maintaining consistent safety and care standards.

Jul 25, 2025Routine
6
0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Sep 27, 2024Routine
17
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0500ModerateCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0293MinorCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0355MinorCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Sep 14, 2023Routine
20
0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0695ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0883ModerateCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0622MinorCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 14, 2023Complaint
1
0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 19, 2023Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Archie Hendricks Senior Skilled Nursing Facility

Organization Type

nonprofit

Ownership & Management

Key personnel

Abad, RosieW-2 Managing EmployeeCasillas, JuanaOfficer / DirectorLopez, CherylOfficer / DirectorStout, FrancesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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