Arcadia Care Kewanee
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in IL · Critically understaffed (RN) · Worst in ARCADIA CARE chain · $201,299 in fines
What this means for your family
While many families have historically praised the compassionate care and family-like atmosphere, recent reports indicate a decline in service levels and support for assisted living residents. Before choosing this facility, we strongly recommend asking management specifically about current staffing ratios and the availability of housekeeping and transportation services.
Google Reviews
Google Reviews
21 reviews on Google“Arcadia Care Kewanee receives polarized feedback, with many long-term family members praising the compassionate, family-like atmosphere and dedicated nursing staff. However, recent reviews indicate significant concerns regarding service reductions and decreased support for assisted living residents following a change in ownership. Families should be aware of the tension between the facility's historical reputation for warmth and recent reports of declining service levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Welcoming, family-oriented environment
- Responsive laundry services
- Effective long-term care support
Concerns
- Reduced assistance and services for assisted living residents (mentioned by 2 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed some feedback regarding the level of support for assisted living residents; could you walk me through how you tailor care plans to ensure those individuals feel fully supported?
- 3With your focus on maintaining a family-oriented environment, what specific daily activities or social programs are currently in place to keep residents engaged and connected?
- 4How does your facility manage medical emergencies or urgent health changes, especially during evening and weekend hours?
- 5I see that you have been active in responding to family feedback online; how do you incorporate that input into your daily operations to improve the resident experience?
- 6What steps is the leadership team taking to address the recent health inspection findings and ensure the highest quality of care for your 84 residents?
Personalized based on this facility's data
Key Review Excerpts
“My siblings and I placed our mother here with the Doctors telling us she had 24/48hrs to live. She lived four years, striving in the facility, surrounded by staff that became her second family… our second family.”
“After Arcadia purchased this facility, the people in the assisted living portion were told to be more “independent”. They took away the transportation, they cut the hours of the housekeeping, and have been reducing “assistance” for the elderly that need it.”
“Best place my grandparents are here they are nice, caring, listen to everything you gotta say, they treat your family like it’s there family, best place to have family go”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows significant quality concerns with 72 deficiencies across 15 surveys, including 26 complaint-triggered violations indicating families have filed reports about problems. The most recurring issues involve nursing staffing shortages, medication management errors, and fire safety violations. While all deficiencies show correction dates, the persistent pattern across multiple surveys in core areas like nursing coverage and medication safety suggests ongoing operational challenges that could impact resident care quality.
Mar 9, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 6, 2026Routine9
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 6, 2026Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 28, 2025Complaint1
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Mar 20, 2025Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 13, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Payment Denial
Jan 6, 2026
18-day denial
Payment Denial
Jun 13, 2024
17-day denial
Fine
Mar 4, 2024
$201,299
Payment Denial
Mar 4, 2024
36-day denial
Ownership & Operations
Who Operates This Facility
Arcadia Care Kewanee
for profit
Chain Affiliation
Arcadia Care
22 facilities nationwide
Chain avg rating: 1.8/5 · Rank 16 of 19 (Worst)
Ownership & Management
Owners
Goldfarb, Brian
Owner
Seitler, Dovid
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit arcadialtc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.