Arc at Dwight
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
Top 25% in IL · Meets national RN staffing standard · Chain outperformer · No penalties on record
What this means for your family
This facility is an excellent choice for those requiring high-quality wound care and physical therapy, as the clinical team is consistently praised for their expertise. However, families should be aware that the dietary department has received feedback regarding a decline in quality, so you may want to inquire about current meal options and resident satisfaction with food.
Google Reviews
Google Reviews
21 reviews on Google“The Arc at Dwight is widely praised for its compassionate, attentive nursing staff and high-quality rehabilitation and wound care services. While families consistently highlight the facility's cleanliness and engaging activity programs, several reviewers have noted a decline in the quality of the dietary department in recent years.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality wound care and physical therapy
- Clean and odor-free environment
- Engaging and active resident programs
Concerns
- Declining quality of food and dietary services (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical therapy and wound care; how do you coordinate those specialized services with the daily nursing staff?
- 2With a 2-star CMS staffing rating, could you explain how you manage daily staffing levels to ensure residents receive consistent, attentive care?
- 3I've heard wonderful things about your activity programs, but I'm curious how you tailor those social opportunities to residents with different mobility levels?
- 4We understand that dining is a key part of the resident experience; what steps are you currently taking to improve the quality and variety of the meal service?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating care with local hospitals?
- 6I noticed that the facility occasionally responds to feedback online; how do you use input from families to make ongoing improvements to the care environment?
Personalized based on this facility's data
Key Review Excerpts
“The wound Care nurses were phenomenal! This note of gratitude is very late in coming. I am home due to The Ark.”
“The nursing staff continued to be amazing, so caring until the end. we will forever be grateful.”
“The activities department deserves 10 stars! They do an amazing job at keeping the residents busy with lots of great activities and outings!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
ARC at Dwight has concerning deficiencies including families filing complaints about abuse/neglect protections and accident hazards. The facility shows recurring issues with dietary staffing (appearing in multiple surveys), safety supervision, and resident rights. While all deficiencies show correction dates, the pattern of repeated problems in nutrition services and the serious nature of abuse-related complaints from families warrant careful consideration during any visit.
Apr 26, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 4, 2026Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 3, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 18, 2025Routine4
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 29, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Arc at Dwight
for profit
Chain Affiliation
Arcadia Care
22 facilities nationwide
Chain avg rating: 1.8/5 · Rank 3 of 19
Ownership & Management
Owners
Joshua Hoffman Trust
Owner · Organization
Goldfarb, Brian
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit arcadialtc.com
Medicare data downloads
Original nursing home datasets
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