Arbor Terrace Willistown

Poisonous materials (spray cleaner) were not stored separately from food or food preparation surfaces.

Required criminal background checks and FBI clearances had not been completed for newly hired staff members.

A bedside mobility device was not securely attached to the bed frame, creating a potential entrapment hazard.

The home failed to submit an incident report to the Department within the required 24-hour timeframe following a medication error.

Poisonous materials, including hand sanitizer and cleaning supplies, were found unlocked and accessible.

Criminal background checks for two staff members were not completed within one year prior to their start date.

Resident records and medication information were found unlocked, unattended, and accessible in the wellness center and SDCU office.

The administrator's staff contact list failed to include agency and substitute personnel.

The home failed to report an incident involving a resident's injury to the Department within the required 24-hour timeframe.

Poisonous materials, including toothpaste and shampoo, were left unlocked, unattended, and accessible to residents.

A direct care staff person did not receive required training in medication self-administration during the 2024 training year.

A medication bottle presumed to belong to a resident did not include a label indicating the resident's name.

A medication was signed out in the controlled drug record at 17:00 PM but was not administered to the resident until 1:55 AM.

A medication that had been discontinued was found in the home's medication cart.

Bedside mobility devices for residents were not securely attached to bed frames and presented an entrapment risk.

The quality management plan failed to include topics such as reportable incident procedures, complaint procedures, and staff training.

The home's Pa 55 Chapter 2600 regulation book was not posted in a conspicuous and public place.

The facility posted signs on apartment doors indicating video recording devices were in use, which conflicted with the resident's right to privacy and possession of devices.

A resident's assessment did not indicate a need for a rolling walker or how that mobility need would be met.

A staff member verbally dismissed a resident's medical distress and refused to assist, leading the resident to trigger a fire alarm to get help.

The home failed to provide the health services assistance that is required under the resident-home contract.

A resident was not provided assistance in accessing necessary health services after requesting a blood pressure and pulse check.

The home failed to submit a final report to the Department following an initial incident report.