Loading EveryPlace content…
Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 14 Google reviews
Email Arbor Hills Care & Rehab Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Arbor Hills Care & Rehab Center receives highly polarized feedback, with some families praising the cleanliness and professional staff, while others report severe concerns regarding patient safety and neglect. Critics highlight serious issues including medication errors, theft of personal property, and a lack of communication during medical emergencies. Prospective families should be aware of these significant inconsistencies in care quality.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The administrator, head of nursing, nurses, aides, activities director, janitors, receptionist, cooks, and everyone I have come into contact with - have been so wonderful with my sister.”
“My recommendation is you visit the facility after 5pm at least 3 random times before you make your decision.”
“Very nice and clean place. I was very pleased to walk in to see my father and it was no smell. Very fresh and clean all the way to his room.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed 51 complaints triggering most deficiencies at this facility, indicating serious ongoing concerns about resident protection from abuse and neglect, wound care, and medication management. Key problems persist across multiple surveys from 2023-2025, including repeated failures in pressure ulcer prevention, nutrition provision, and responding to alleged violations. While all deficiencies show correction dates, the pattern of recurring issues in critical care areas warrants careful consideration before placement.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Jan 28, 2025
$127,275
Payment Denial
Jan 28, 2025
43-day denial
Fine
May 17, 2024
$155,565
Payment Denial
May 17, 2024
37-day denial
Arbor Hills Care & Rehab Center
for profit
Mgm Healthcare
32 facilities nationwide
Owners
1026 Enterprises II, LLC
Owner · Organization
Cdw Investments LLC
Owner · Organization
Mm Acquisitions, LLC
Owner · Organization
Mo Opco Group, LLC
Owner · Organization
Ndf Holdings, LLC
Owner · Organization
10-26 Nationwide Tr
Owner (parent company) · Organization
Bcj Enterprises, LLC
Owner (parent company) · Organization
Jfb Capital Holdings, LLC
Owner (parent company) · Organization
Bienstock, Faigie
Owner (parent company)
Bienstock, Judah
Owner (parent company)
Friedman, Naftali
Owner (parent company)
Jeremias, Baruch
Owner (parent company)
Winter, Chaim
Owner (parent company)
Winter, Menachem
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit arborhillsmo.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Oak Knoll Skilled Nursing & Rehabilitation Center
< 1 miNursing Home · Ferguson, MO
Amberwood Estates Nursing and Rehabilitation
1.9 miNursing Home · Saint Louis, MO
Estates of St Louis, LLC, the
2.0 miNursing Home · Saint Louis, MO
Heritage Care Center
2.3 miNursing Home · Saint Louis, MO
Crestwood Health Care Center, LLC
2.5 miNursing Home · Florissant, MO
Willowcreek Wellness & Rehabilitation
3.1 miNursing Home · Florissant, MO