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Nursing HomeMedicaid Investigative

Arabella Health & Wellness of Grand Bay

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

13750 Highway 90 West, Grand Bay, AL 3654192 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 34 Google reviews

5
4
3
2
1

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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (14 vs median 3.0)
  • High staff turnover (74%)
  • High RN turnover (100%)

Below average in AL · Below recommended RN staffing · Very high staff turnover · Worst in ARABELLA HEALTHCARE MANAGEMENT chain · $78,421 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While many families report excellent experiences with the activity staff and daily care, there are concerning reports regarding nighttime staffing and hygiene. We recommend scheduling a visit during evening hours to observe the environment firsthand and asking specifically about their protocols for monitoring resident health changes.

Google Reviews

Google Reviews

34 reviews on Google
Arabella Health & Wellness of Grand Bay receives overwhelmingly positive feedback regarding its staff, cleanliness, and activities, though a small subset of reviewers reports serious concerns about hygiene and medical oversight. Families frequently praise the facility's leadership and the engagement of the activity staff, while some visitors have noted significant issues with odors and untreated medical conditions. Potential families should weigh the high praise for daily operations against the critical reports regarding nighttime care and facility maintenance.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean7.0Activities10.0Meds3.0MemoryN/AComms8.0Value2.0

Strengths

  • Friendly and attentive nursing staff
  • Clean and well-maintained facility
  • Engaging and creative activity programming
  • Responsive and professional management

Concerns

  • Poor hygiene and cleanliness issues (mentioned by 2 reviewers)
  • Inadequate nighttime care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.92025(18)5.02026(18)

Distribution · 36 analyzed

5
29
4
3
3
0
2
0
1
4
18 reviews posted between Jan 9, 2026Jan 9, 2026 · 18 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has a very active calendar; could you walk me through a typical day for a resident and how you encourage participation in these programs?
  • 2Given the recent focus on maintaining a clean environment, what specific protocols do you have in place to ensure high standards of hygiene throughout the living areas?
  • 3Since medication management is a critical part of daily health, could you explain your process for ensuring accuracy and timely administration for residents?
  • 4I understand that nighttime care is vital for peace of mind; what is the staffing structure and response protocol for residents who need assistance during the overnight hours?
  • 5With a capacity of 92 residents, how does your team ensure that each individual receives personalized attention and that communication with families remains consistent?
  • 6In light of your recent CMS health inspection results, what specific steps is the leadership team taking to improve clinical outcomes and address those identified areas for growth?

Personalized based on this facility's data


Key Review Excerpts

My mom has been here for 5 years. The staff is very friendly and welcoming. I see mom everyday at different times and mom always seems to be taken care of.

Long-term resident's family · 2025★★★★★

This place reeks of urine and feces! We brought my mother in law home from this place. The day she came home I immediately knew she had a uti and she was not being treated for it.

Resident's family · 2025☆☆☆☆

Sabrina is an outstanding Activity Director who truly brings joy and purpose to the residents each and every day. Her creativity, patience, and genuine compassion shine through in everything she does.

Visitor/Family member · 2026★★★★★
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
75%
Lower is better (< 30% = good)
RN Turnover
90%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility73.2%
Worse than Avg
Here
73.2%
US
95.5%
AL
94.8%
Mobile
92.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
15.5%
AL
21.4%
Mobile
26.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
15.3%
AL
13.3%
Mobile
14.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
14.4%
AL
12.7%
Mobile
13.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
AL
91.7%
Mobile
88.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.5%
AL
24.7%
Mobile
16.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.8%
Worse than Avg
Here
50.8%
US
79.8%
AL
80.3%
Mobile
68.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
81.8%
AL
84.8%
Mobile
78.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AL
2.0%
Mobile
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
10penalties
Near state avg (3.9)
14 complaint-triggered
$78,421 in fines

Arabella Health & Wellness shows a concerning pattern with 14 complaint-triggered deficiencies, including serious issues around resident protection from abuse and neglect, food safety and nutrition services, and fire safety systems. Families have filed multiple reports, particularly regarding a 2025 incident involving resident safety. While the facility has corrected past violations, the recurring complaints about basic care standards and safety warrant careful consideration before placement.

Jun 13, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 15, 2025Complaint
12
0835Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0867Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0740Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Oct 6, 2023Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Aug 17, 2023Routine
5
0805Immediate jeopardy · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jul 13, 2022Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0226Potential for harm · IsolatedCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jun 9, 2021Routine
6
0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Federal Penalties

Payment Denial

Apr 15, 2025

15-day denial

Fine

Sep 11, 2023

$4,587

Fine

Sep 5, 2023

$4,587

Fine

Aug 28, 2023

$4,587

Fine

Aug 21, 2023

$4,587

Payment Denial

Aug 17, 2023

42-day denial

Fine

Aug 17, 2023

$42,552

Fine

Aug 14, 2023

$4,235

Fine

Aug 7, 2023

$3,846

Fine

Jul 17, 2023

$9,440

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arabella Health & Wellness of Grand Bay

Organization Type

for profit

Chain Affiliation

Chain Name

Arabella Healthcare Management

Chain Size

13 facilities nationwide

Chain avg rating: 2.8/5 · Rank 10 of 12 (Worst)

Ownership & Management

Owners

Arabella Health & Wellness of Grand Bay Holdco LLC

Owner · Organization

100%

Bredlegs Holdings LLC

Owner (parent company) · Organization

Deb El Investment Group LLC

Owner (parent company) · Organization

Key personnel

Arabella Health & Wellness of Grand Bay Propco LLC5% or Greater Mortgage InterestArabella Healthcare Management LLCManagerHertzel, ChaimManagerRay, KristinaManagerWilliams, JeffreyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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