Applewood Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 147 Google reviews
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What this means for your family
Applewood Center is highly regarded for its rehabilitation services and compassionate, family-oriented culture. While most families report excellent experiences, we recommend that you observe the facility during a weekend visit to ensure the staffing levels meet your expectations for your loved one's specific care needs.
Google Reviews
Google Reviews
147 reviews on Google“Applewood Center is widely praised by families for its warm, family-like atmosphere and dedicated, compassionate staff. Reviewers frequently highlight the facility's effectiveness in rehabilitation, its cleanliness, and the variety of engaging activities provided for residents. While the vast majority of feedback is overwhelmingly positive, a small minority of reviewers have raised concerns regarding staffing levels and hygiene standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, attentive nursing and therapy staff
- Strong rehabilitation programs
- Clean and well-maintained facility
- Active and engaging resident events
- Excellent communication with families
Concerns
- Understaffing leading to potential hygiene and care delays (mentioned by 3 reviewers)
- Inconsistent attention to resident hygiene and grooming (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you have a very active social calendar; could you walk me through what a typical day of activities looks like for a new resident?
- 2With a 3-star CMS staffing rating, how do you ensure that your team has enough time to focus on the personal grooming and hygiene needs of each resident?
- 3I see your rehabilitation program is highly regarded; how do you coordinate that care with the nursing staff to ensure a smooth recovery process?
- 4Given the recent state violations, what specific steps has the facility taken to improve oversight and ensure consistent quality of care?
- 5I appreciate that you actively engage with families online; how do you maintain that same level of transparent communication when a resident has a sudden change in health or a medical emergency?
- 6How does your nursing team balance the high volume of residents with the need for attentive, individualized care throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“My dad was admitted here on July 21st after stopping chemo. My dad was diagnosed with pancreatic cancer at 81. Since my dad has been here the WHOLE staff from administration to food service has treated my dad like family.”
“When I arrived, I had to be moved from the wheelchair to my bed by a Hoyer lift. Six weeks later, due to phenomenal nursing care, PT and OT (Thanks, Curtis!!!) I was able to walk out of Applewood on my own.”
“The staff works hard but it is apparent they enjoy being there and the residents are family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Applewood Center has 10 deficiencies across 3 surveys, all corrected by the facility with no complaint-triggered issues. The main recurring problems involve care planning and assessment, medication management, and quality of care services. Issues appear in different areas each year rather than persisting, suggesting the facility addresses problems but may need stronger systems to prevent new ones from emerging.
May 15, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
May 7, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 5, 2023Routine3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Applewood Center
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 38 of 188
Ownership & Management
Owners
Harborside New Hampshire Limited Partnership
Owner · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Harborside Healthcare LLC
Owner (parent company) · Organization
Harborside Toledo Business LLC
Owner (parent company) · Organization
Sunbridge Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
147 reviews from families & visitors
Official Website
Visit genesishcc.com
Medicare data downloads
Original nursing home datasets
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