Apple Valley Post-acute Rehab
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 152 Google reviews
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What this means for your family
This facility is an excellent choice for patients needing intensive physical or occupational therapy, as the rehab teams are frequently cited as 'first class.' However, families should closely monitor medication schedules and be prepared to advocate for more frequent assistance during night shifts, as some reviewers noted delays in response times.
Google Reviews
Google Reviews
152 reviews analyzed“Apple Valley Post-Acute Rehab is highly regarded by many families for its exceptional physical and occupational therapy programs and its compassionate, professional nursing staff. While many reviewers praise the facility's cleanliness and welcoming atmosphere, some families have reported serious concerns regarding medication management, staffing shortages during night shifts, and instances of patient neglect.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and professional nursing and CNA staff
- Clean and well-maintained facility
- Friendly and welcoming atmosphere for visitors
Concerns
- Staffing shortages leading to delayed response times (mentioned by 4 reviewers)
- Inconsistent medication management and administration (mentioned by 2 reviewers)
- Inconsistent food quality and nutritional variety (mentioned by 3 reviewers)
- Overcrowded or small patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; how do you tailor those programs to help residents regain their independence?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 3How does the nursing team manage call light response times during busy shifts to ensure no resident is left waiting?
- 4Could you tell us more about the daily dining experience and how you work to provide a variety of nutritious meal options?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6What kind of social activities or group outings are available to help residents stay engaged and connected with others?
Personalized based on this facility's data
Key Review Excerpts
“The OT and PT staff are great as are the CNAs and nurses”
“My 80 year old brother was in Apple Valley for 2 weeks in May after a stroke that affected his strength, balance and speech. Apple Valley staff were excellent in their care of my brother and the physical, occupational and speech therapists that he saw almost daily were first class in bringing him back to where he could walk with a walker and speak much more clearly.”
“The staff was very hospitable, SMILING and greeting my husband and myself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with six family complaints triggering federal investigations, including recent issues with abuse reporting and accident prevention. The most recurring problems involve safety hazards and accident prevention, resident rights violations, and fire safety deficiencies. While all deficiencies show correction dates, the repeated safety issues across multiple surveys and ongoing complaints suggest persistent care quality challenges that families should carefully evaluate during visits.
Sep 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 23, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nov 8, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 2, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Apr 25, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Apple Valley Post-acute Rehab
for profit
Chain Affiliation
Nahs
12 facilities nationwide
Chain avg rating: 4.0/5 · Rank 7 of 12
Ownership & Management
Owners
Nahs North INC
Owner · Organization
Nahs Employee Stock Ownership Trust
Owner (parent company) · Organization
Nahs Holding INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
152 reviews from families & visitors
Official Website
Visit applevalleyrehab.com
Medicare data downloads
Original nursing home datasets
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