Nursing HomeMedicaid

Apple Creek Health and Rehab, LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1570 W Centerton Blvd, Centerton, AR 72719|114 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 40 Google reviews

(479) 224-4817 Directions Website

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What this means for your family

While many families report a positive experience with the facility's cleanliness and rehab team, there are serious, recurring reports of understaffing and neglect. We strongly recommend visiting during different shifts and asking specific questions about nurse-to-patient ratios and how the facility manages complex medical needs like diabetes.

Google Reviews

40 reviews on Google

“Apple Creek Health and Rehab receives polarized feedback, with many families praising the clean, modern facility and friendly staff, while others report serious concerns regarding neglect and staffing shortages. While some residents have had successful rehabilitation experiences, others have encountered issues with poor communication, inadequate medical care, and insufficient physical therapy.”

Quality Themes

Tap a score for details

Strengths

Clean and modern facility
Friendly and attentive nursing staff
Effective rehabilitation therapy
Helpful admissions and transition process

Concerns

Understaffing leading to poor patient care and staff burnout (mentioned by 2 reviewers)
Unprofessional or rude staff behavior during tours (mentioned by 2 reviewers)
Unpleasant odors or cleanliness issues noted during tours (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 45 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the recent feedback regarding staffing levels, how do you ensure that residents consistently receive timely attention and care throughout all shifts?
2I noticed the facility has a 3-star CMS rating for staffing; what specific measures are in place to support your team and prevent burnout so that care quality remains high?
3Could you walk me through your current process for medication management to ensure accuracy and safety for residents?
4I’m interested in the daily social calendar—what kind of activities or events are currently prioritized to keep residents engaged and active?
5How do you handle feedback regarding the dining experience, and what steps are you taking to improve the quality and variety of meals served?
6In the event of a medical emergency, what is your facility's protocol for escalating care and communicating with family members?

Personalized based on this facility's data

Key Review Excerpts

“The staff has been great. They have listened to any concerns we’ve had and kept us informed on any health changes.”

Long-term resident's family · 2026★★★★★

“My mother in law was admitted there - she was in for 10 days and her health deteriorated to the point that she had to be transported by ambulance and readmitted at Mercy. Both the paramedics and Mercy hospital reportedly turned Apple Creek in for neglect”

Memory care family member · 2023★☆☆☆☆

“I have popped in on every shift & different days of the week & have had no complaints.”

Long-term resident's family · 2018★★★★★

Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.18hrs

24%

Registered nurses for medical care

Total Nursing

4.64hrs

All nurses + aides combined

Staff Turnover

58%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.1%

Worse than Avg

Here

26.1%

19.4%

14.0%

Benton

21.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility23.1%

Worse than Avg

Here

23.1%

15.3%

11.0%

Benton

17.6%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

1.4%

Benton

2.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility22.1%

Worse than Avg

Here

22.1%

14.4%

10.1%

Benton

16.2%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

15.5%

11.1%

Benton

11.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility25.3%

Worse than Avg

Here

25.3%

19.5%

21.7%

Benton

17.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.6%

Better than Avg

Here

97.6%

81.8%

82.0%

Benton

90.4%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility85.7%

Better than Avg

Here

85.7%

79.8%

77.7%

Benton

84.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility5.2%

Worse than Avg

Here

5.2%

1.6%

1.3%

Benton

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

1penalties

Near state avg (4.3)

2 complaint-triggered

$8,410 in fines

Apple Creek Health and Rehab has recurring problems with accident hazards and prevention that prompted family complaints, with deficiencies found three times across surveys including a recent January 2025 inspection. The facility also struggles with food safety and preparation issues, appearing in multiple surveys, and has had problems with fire safety systems and care planning. While most deficiencies show correction dates, the pattern of repeat violations in safety areas suggests ongoing challenges with maintaining consistent standards.

Jan 9, 2025Routine3 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jan 9, 2025Complaint1 finding

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 1, 2023Routine6 findings

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0807Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Jul 6, 2023Complaint1 finding

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 25, 2022Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Federal Penalties

Fine

Jan 9, 2025

$8,410

Ownership & Operations

Who Operates This Facility

Owner / Operator

Apple Creek Health and Rehab, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Central Arkansas Nursing Centers

Chain Size

39 facilities nationwide

Chain avg rating: 3.5/5 · Rank 29 of 38

Ownership & Management

Key personnel

Gregg, DianeManagerApple Creek Estates LLCAdp of the SnfCentral Arkansas Nursing Centers INCAdp of the SnfNursing Consultants INCAdp of the SnfBurner, KimberlyAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(479) 224-4817

applecreekhr.com

1570 W Centerton Blvd

Centerton, AR 72719

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

40 reviews from families & visitors

Official Website

Visit applecreekhr.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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