Antlers Manor
Strong Medicare quality ratings; families often praise none identified in qualitative feedback. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
Given the consistent and serious allegations of neglect and unsanitary conditions, this facility presents significant safety risks. We strongly advise families to look elsewhere and prioritize facilities with transparent, high-quality care records.
Google Reviews
Google Reviews
6 reviews on Google“Antlers Manor has received severe allegations regarding patient neglect, including reports of unhygienic conditions and fatal lapses in care. Families consistently describe a lack of basic oversight, citing instances of residents left in unsanitary states and dangerous environmental conditions leading to tragic outcomes.”
Quality Themes
Tap a score for detailsStrengths
- None identified in qualitative feedback
Concerns
- Severe patient neglect leading to death (mentioned by 2 reviewers)
- Poor hygiene and unsanitary living conditions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility hygiene, could you walk me through your current daily cleaning protocols and how you ensure high standards of sanitation in resident rooms?
- 2I noticed some serious concerns raised regarding resident safety and oversight; what specific measures have you implemented recently to ensure consistent, high-quality care and supervision for all 133 residents?
- 3How does your nursing team handle medical emergencies or sudden changes in a resident's health status, especially during overnight shifts?
- 4With your current staffing rating, how do you ensure that every resident receives timely assistance with personal hygiene and daily living activities throughout the day?
- 5Can you describe the daily activity schedule and how you encourage residents to participate in social engagement to ensure they feel supported and active?
- 6How do you monitor and document the quality of care provided by staff to ensure that every resident's needs are being met consistently?
Personalized based on this facility's data
Key Review Excerpts
“I travelled 2 hours to come visit my great aunt, and I was welcomed with the stench of her colostomy bag bursting because it was so full. There were flies pestering here so much that she had her head covered when I walked in.”
“They left my dad outside for an unknown amount of time found him unresponsive took him to the emergency room across the street where they pronounced him dead because of a heat stroke with heart failure”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Antlers Manor shows ongoing challenges across multiple care areas with 26 deficiencies over three routine surveys. The most recurring issues involve resident assessments and care planning, building safety problems (exit signs, emergency lighting), and accident prevention. While all violations have correction dates, several problems persist across surveys, including emergency lighting issues and food safety concerns, suggesting implementation difficulties that families should discuss during visits.
Mar 6, 2025Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nov 14, 2023Routine10
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jul 15, 2022Routine11
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have exits that are accessible at all times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ownership & Operations
Who Operates This Facility
Antlers Manor
for profit
Chain Affiliation
Bgm Estate
15 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 15
Ownership & Management
Owners
Bgm Estate LLC
Owner · Organization
Gilbert Green Family Investments LLC
Owner · Organization
Philip M. Green Revocable Trust
Owner (parent company) · Organization
Philip Marion Green Exempt Tr Cu Gilbert F Green Tr
Owner (parent company) · Organization
Tiffany Seay Exempt Tr
Owner (parent company) · Organization
Mitchell, Kelly
Owner (parent company)
Mitchell, Marcinda
Owner (parent company)
Mitchell, Robert
Owner (parent company)
Seay, Tiffany
Owner (parent company)
Tabor, Angela
Owner (parent company)
Green, Philip
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit antlersmanor.com
Medicare data downloads
Original nursing home datasets
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