See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Ann Pearl Nursing Facility

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

45-181 Waikalua Road, Kaneohe, HI 96744104 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 11 Google reviews

5
4
3
2
1
Ann Pearl Nursing Facility Nursing Home in Kaneohe, HI — Street View
Street View

Watch Ann Pearl Nursing Facility

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (12 vs median 8.5)

Below average in HI · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in OHANA PACIFIC MANAGEMENT CO. chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility has received praise for its rehab therapy, the presence of highly concerning reports regarding the environment and staff conduct warrants extreme caution. We strongly recommend scheduling an in-person tour to observe the current atmosphere and staff interactions firsthand before making a decision.

Google Reviews

Google Reviews

11 reviews on Google
Ann Pearl Nursing Facility receives praise from some rehab patients for its attentive nursing staff and effective therapy programs. However, the facility has faced severe, highly unusual reports regarding animal welfare and staff hostility, alongside a high volume of empty star-only reviews that limit the ability to gauge current operational quality.

Quality Themes

Tap a score for details
FoodN/AStaff6.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective post-surgery rehab therapy
  • Attentive and helpful nursing staff

Concerns

  • Unprofessional or hostile staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'13(1)4.05.0'17(1)5.01.0'22(1)4.53.3'24(3)5.0'25(1)

Distribution · 11 analyzed

5
6
4
3
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We were so glad to read about the great results people have had with post-surgery rehab here; could you tell us more about how your therapy program works?
  • 2It's wonderful to hear that the nursing staff is often described as attentive; how do you ensure that level of care remains consistent for every resident?
  • 3We noticed some mentions of staff interactions being difficult in the past; what steps has the facility taken recently to support a positive and professional culture among the team?
  • 4With the recent health inspection findings, what specific improvements or training programs have been implemented to address those state violations?
  • 5How does the facility handle medical emergencies or urgent changes in a resident's condition during the overnight hours?
  • 6What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff and nurses were outstanding! You can safely send family here or come yourself if needed and know that you will receive the care and therapy that you need to get you to a point where you can go home.

Rehab patient · 2017★★★★★

Over 50 dead chickens with babies crying and upsetting all the residents!!!! Staff became incredibly hostile when rehabbers showed up to help

Visitor/Observer · 2022☆☆☆☆

They got good staff who do their best and are always there to help.

Family member · 2023★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.53hrs
OK
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
45%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility42.4%
Worse than Avg
Here
42.4%
US
15.3%
HI
22.0%
Honolulu
21.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
HI
1.2%
Honolulu
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.4%
Worse than Avg
Here
27.4%
US
19.4%
HI
17.6%
Honolulu
18.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.4%
Mixed vs Avgs
Here
13.4%
US
19.5%
HI
8.6%
Honolulu
7.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.8%
Mixed vs Avgs
Here
13.8%
US
15.4%
HI
11.3%
Honolulu
9.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Worse than Avg
Here
90.9%
US
95.5%
HI
95.4%
Honolulu
95.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.6%
Worse than Avg
Here
78.6%
US
79.7%
HI
84.7%
Honolulu
84.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
HI
1.0%
Honolulu
1.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.3%
Mixed vs Avgs
Here
82.3%
US
81.8%
HI
82.8%
Honolulu
81.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.4)
10 complaint-triggered

Families have filed complaints leading to 10 deficiencies, with recurring issues in medication management, abuse/neglect response, and care planning. Problems span from 2023 to 2025, showing persistent concerns with resident rights violations, inadequate nursing staffing, and failure to properly notify families of incidents. While the facility corrects issues when cited, the pattern of repeated deficiencies and family complaints suggests ongoing care quality challenges that warrant careful consideration.

Mar 12, 2026Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 20, 2025Complaint
3
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 28, 2025Routine
9
0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 10, 2024Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 22, 2024Routine
6
0580Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 19, 2024Complaint
4
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ann Pearl Nursing Facility

Organization Type

for profit

Chain Affiliation

Chain Name

Ohana Pacific Management Co.

Chain Size

6 facilities nationwide

Chain avg rating: 3.7/5 · Rank 5 of 6 (Worst)

Ownership & Management

Owners

Ohana Pacific Management Company INC

Owner · Organization

100%

Richard S. Kishaba 2010 Dynasty Trust

Owner (parent company) · Organization

90%

Kishaba, Sandra

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

First Hawaiian Bank5% or Greater Mortgage InterestHata, RandallOfficer / DirectorKishaba, RichardOfficer / DirectorHata, RandallOfficer / DirectorKishaba, RichardOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call