Anchor Care and Rehabilitation Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 254 Google reviews
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What this means for your family
This facility is highly regarded for its short-term rehabilitation program and modern, clean environment. However, families should be aware of the disparity between rehab and long-term care units; we strongly recommend visiting the specific floor where your loved one will reside and asking for a clear plan regarding communication and response times.
Google Reviews
Google Reviews
254 reviews on Google“Anchor Care and Rehabilitation Center receives high praise for its physical therapy and rehab services, with many families noting significant improvements in their loved ones' mobility and strength. While the facility is frequently described as clean and modern, some families have raised serious concerns regarding long-term care, specifically citing issues with responsiveness, hygiene on upper floors, and communication gaps.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, renovated, and well-maintained facility
- Attentive and professional nursing staff
- Welcoming and helpful concierge services
Concerns
- Slow response times for call bells and requests for assistance (mentioned by 4 reviewers)
- Inconsistent care quality between rehab (1st floor) and long-term care units (mentioned by 3 reviewers)
- Hygiene issues and odors on upper floors (mentioned by 3 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical and occupational therapy; how do you ensure that same level of dedicated attention and consistency for residents in long-term care as you do for those in the rehab unit?
- 2With the current staffing levels, what is your facility's protocol for managing call bell response times to ensure residents receive timely assistance?
- 3I appreciate that your team actively engages with families through your online review responses; what is the best way for us to maintain that same level of open communication with the nursing staff once our loved one is settled in?
- 4Regarding the upper floors, what is your daily schedule for housekeeping and environmental maintenance to ensure the living areas remain fresh and comfortable for all residents?
- 5Given the specialized needs of residents requiring memory support and medication management, what additional training or oversight do you provide to staff working in these specific areas?
- 6Could you walk us through a typical day for a long-term resident, and how do you encourage participation in activities to keep them socially and mentally engaged?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team was fantastic and helped me to be self efficient in my home strengthening my arms and legs.”
“The only con is the food but everything else outweighs that. We are very satisfied and would recommend!”
“While the care provided was very good, there were occasional instances where response times to requests for assistance were slightly delayed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Anchor Care has 27 federal deficiencies across 5 surveys, with families filing at least 2 complaints about staff training and medical records. The most recurring issues involve medication management, fire safety systems, and infection control. While all deficiencies show correction dates, problems with fire safety and infection control have persisted across multiple surveys from 2021 to 2025, indicating ongoing challenges in these critical safety areas.
Jun 19, 2025Routine10
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 5, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 12, 2023Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Mar 17, 2023Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 21, 2021Routine12
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Anchor Care and Rehabilitation Center
for profit
Chain Affiliation
Excelsior Care Group
33 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 32 (Best)
Ownership & Management
Owners
Berkowitz, Cheskel
Owner
Berkowitz, Sam
Owner
Leifer, Joel
Owner
Zupnick, Joel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
254 reviews from families & visitors
Official Website
Visit anchorcare.com
Medicare data downloads
Original nursing home datasets
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