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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 88 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Amistad Nursing and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about unresponsive call lights and slow staff response times (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering Amistad Nursing and Rehabilitation Center will find a facility highly praised for its compassionate nursing staff and effective physical therapy department. While many long-term residents and rehab patients report excellent care and cleanliness, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, medication errors, and unresponsive call lights during night shifts.
Quality Themes
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Concerns
Rating Trends
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Distribution · 88 analyzed
The owner uses highly repetitive, templated language to respond to all negative reviews. The responses fail to address specific complaints regarding hygiene, meals, or specialized care, instead relying on a standard apology and a redirection to a customer care line.
Personalized based on this facility's data
Key Review Excerpts
“The nurses, caregivers and staff were kind, efficient and loving toward her, even when it was not easy to be so. They communicated with me on a regular basis and I always felt well informed.”
“My husband was transferred here from BAMC Fri, today is Sunday and he hasn't had a shower, still wearing same clothes he came in with and has received no rehab. His meals are cold and no one checks in on him and take forever to answer call light.”
“The staff is very accommodating and friendly. My aunt eats very little normally however she enjoys the wide variety of food that is served here; her only complaint is that it’s too much food!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
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2
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Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring safety and operational concerns, particularly with fire safety systems, resident rights protections, and medication management appearing across multiple surveys. While all deficiencies have correction dates, several issues persist, including problems with social worker staffing and food safety that have recurred over multiple years. One complaint-triggered deficiency involved accident prevention and supervision. Families should inquire about sustained improvements in these core areas before visiting.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
West Wharton County Hospital District
for profit
UVALDE I ENTERPRISES, LLC
SANDRA BASALDUA
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 39 of 148
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
88 reviews from families & visitors
Official Website
Visit amistadnr.com
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