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Public Google reviewers rate this highly and often mention beautiful and clean facility. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate American House Naples highly. Reviewers highlight: beautiful and clean facility, compassionate and professional nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its beautiful, high-end environment and the compassionate, professional nature of the nursing and leadership staff. However, there are significant concerns regarding recent management changes, specifically regarding substantial rent increases and a perceived decline in food quality and responsiveness to resident needs.
Quality Themes
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Concerns
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Distribution · 32 analyzed
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Key Review Excerpts
“This is not just a beautiful place, but more importantly everyone that I’ve encountered are genuinely Kind, Fun, Energetic and treat my Dad with dignity, respect and good hearted humor.”
“The difference was remarkable. He is more calm and content. He loves the staff and delights in making them laugh. He enjoys the food.”
“Staff was inconsistent and not timely as outlined upon admission: Regularly Late for scheduled showers and housekeeping, and trash was not regularly picked up.”
Source: FL State Licensing Agency
Key Findings
16 deficiencies from 6 inspections
LNS - RESIDENT CARE STANDARDS
MEDICATION - STORAGE AND DISPOSAL
MEDICATION - ASSISTANCE WITH SELF-ADMIN
ALZHEIMER DISEASE/DEMENTIA; TRAINING
STAFFING STANDARDS - STAFF
TRAINING - STAFF IN-SERVICE
BACKGROUND SCREENING CLEARINGHOUSE
FOOD SERVICE - DIETARY STANDARDS
LNS - RECORDS
TRAINING - DO NOT RESUSCITATE ORDERS
No deficiencies are reported in this inspection record.
REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
RESIDENT CARE - ELOPEMENT STANDARDS
RESIDENT CARE - SUPERVISION
ADMISSIONS - CONTINUED RESIDENCY
LNS - RESIDENT CARE STANDARDS
LNS - RECORDS
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Px Shs Naples Owner, LLC
for profit
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Google Maps
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Google Reviews
32 reviews from families & visitors
Official Website
Visit watercrestseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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