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Amelia Rehabilitation and Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8830 Virginia Street, Amelia, VA 23002100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 129 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (16 vs median 11.0)
  • High staff turnover (69%)
  • High RN turnover (54%)

Bottom 25% in VA · Critically understaffed (RN) · Worst in YAD HEALTHCARE chain · No penalties on record

Source: Medicare data

What this means for your family

This facility has a very active and engaging activities department and a strong administrative team that many families appreciate. However, because multiple reviewers have raised serious concerns about understaffing and communication, we strongly recommend that you visit unannounced and observe how staff interact with residents who are unable to speak for themselves.

Google Reviews

Google Reviews

129 reviews on Google
Amelia Rehabilitation and Healthcare Center receives a high volume of positive reviews, particularly praising the activities department, the facility's cleanliness, and the leadership of the current administrator. However, there is a significant pattern of serious complaints regarding understaffing, neglect, and poor communication, particularly concerning the care of residents who cannot advocate for themselves.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean8.0Activities10.0Meds4.0MemoryN/AComms3.0ValueN/A

Strengths

  • Engaging and fun activities department
  • Clean and well-maintained facility
  • Strong, visible leadership from the administrator
  • Compassionate and attentive nursing staff (cited by many)

Concerns

  • Chronic understaffing leading to neglect (mentioned by 6 reviewers)
  • Poor communication with families regarding medical changes (mentioned by 3 reviewers)
  • Slow or non-existent response to call buttons (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'20(2)'22(6)'24(41)'26(22)

Distribution · 133 analyzed

5
113
4
5
3
3
2
1
1
11
35 reviews posted between Jul 29, 2024Jul 31, 2024 · 33 were 5-star
29 reviews posted between Jul 12, 2023Jul 14, 2023 · 28 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the activities department receives a lot of praise; could you walk me through what a typical week of social engagement looks like for a resident here?
  • 2I see that the leadership team is very active in responding to feedback online; how do you translate that commitment to responsiveness into your daily communication with families regarding a loved one's health updates?
  • 3Given the current staffing levels, what specific protocols do you have in place to ensure that call buttons are answered promptly, especially during shift changes or overnight hours?
  • 4With the recent focus on improving clinical outcomes, what steps is the facility taking to enhance medication management and ensure accuracy for residents?
  • 5How does your nursing team coordinate with families when there is a change in a resident's condition, and what is your standard timeline for reporting these updates?
  • 6I appreciate how well-maintained the facility looks; how do you balance maintaining this environment with ensuring that staff have enough time to provide direct, one-on-one care to residents?

Personalized based on this facility's data


Key Review Excerpts

The activity department really does an outstanding job of putting on all the parties and celebrations for the residents. They treat them like they are their own family.

Family member · 2026★★★★★

The PT and OT teams at Amelia Rehab were aggressive and professional. I received excellent care and it is because of the Amelia Rehab therapy team that I returned home in 44 days.

Rehab patient · 2023★★★★★

I normally don’t do reviews but I must say I’m highly pleased with the level of care at this facility. I like to do pop up visits to check on my uncle and the staff have been phenomenal every time.

Family member · 2024☆☆☆☆
Source: 129 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
30%
Registered nurses for medical care
Total Nursing
2.96hrs
72%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.3%
VA
16.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
14.4%
VA
15.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
93.4%
VA
91.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
95.5%
VA
94.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.5%
VA
14.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
19.4%
VA
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility65.2%
Worse than Avg
Here
65.2%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.0%
Mixed vs Avgs
Here
78.0%
US
79.8%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Above state avg (14.5)
9 complaint-triggered

This facility shows a concerning pattern with 73 deficiencies across multiple surveys, including 15 complaint-triggered issues where families filed reports about problems. The most recurring issues involve resident rights violations, medication management problems, and food service deficiencies that have persisted across multiple years. While the facility has addressed individual violations when cited, the ongoing pattern of complaints and repeat deficiencies in core care areas suggests systemic challenges that families should carefully consider.

Jun 18, 2024Complaint
1
0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Nov 15, 2023Routine
14
0756Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 15, 2023Complaint
3
0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 26, 2023Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Jul 12, 2023Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 7, 2022Routine
18
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0324Potential for harm · Pattern

Smoke Deficiencies

Provide properly protected cooking facilities.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · PatternResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Amelia Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Yad Healthcare

Chain Size

13 facilities nationwide

Chain avg rating: 1.8/5 · Rank 7 of 12 (Worst)

Ownership & Management

Owners

Amelia Operating Holding, LLC

Owner · Organization

100%

Alter, Tzvi

Owner (parent company)

Key personnel

Yad Management LLCManagerFracker, RogerManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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