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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 34 Google reviews
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Amber Manor Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Amber Manor Care Center receives overwhelmingly positive feedback from families who praise the compassionate, attentive nursing staff and the facility's clean, welcoming atmosphere. While most reviewers highlight excellent therapy services and engaging activities, there are isolated reports of administrative delays regarding insurance and therapy scheduling that families should be aware of.
Quality Themes
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Concerns
Rating Trends
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Distribution · 35 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff was wonderful and they even called her 'Sissy' and she loved that!! She was able to receive therapy there when she qualified/ needed it and we didn't have to take her anywhere else for it.”
“The care my mom received was fantastic! Loving, caring employees! Nursing staff wonderful and helpful. Fun activities! Therapy was fantastic!”
“I am very impressed at how Friendly and helpful the staff is. If you need anything they are ready willing and able to assist you with your request. The facility is always very well kept.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that led to deficiencies regarding medication management and infection control in early 2025, indicating ongoing concerns about care quality. The facility has persistent issues with infection prevention across multiple surveys and problems with fire safety systems including sprinkler maintenance and smoke barriers. While all deficiencies show correction dates, the recurring infection control problems and recent complaint-triggered violations suggest families should carefully evaluate current care practices during visits.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Amber Manor Care Center
for profit
Trilogy Health Services
123 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 120 (Highest rating)
Owners
Good Samaritan Hospital
Owner · Organization
Trilogy Healthcare Holdings INC
Owner (parent company) · Organization
Trilogy Real Estate Petersburgh, LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
34 reviews from families & visitors
Official Website
Visit ambermanorhc.com
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Original nursing home datasets
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