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Assisted LivingMemory Care

Alzheimer's Care and Research Center Foundation

Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.

12455 Freedom Way, Medina Valley · San Antonio, TX 7824572 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.2/5

based on 20 Google reviews

5
4
3
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1
Alzheimer's Care and Research Center Foundation Assisted Living in San Antonio, TX — Street View
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What this means for your family

This facility is highly regarded for its compassionate staff and its ability to ease the transition for seniors entering dementia care. However, families should investigate the specific training protocols for staff and carefully review the pricing structure to ensure the level of service meets your expectations.

Google Reviews

Google Reviews

20 reviews on Google
Families looking for dementia care will find a welcoming environment with staff members who are frequently described as warm, caring, and attentive. While some reviewers have raised concerns regarding the cost-to-service ratio and staff training levels, many long-term residents' families highly recommend the facility for its hospitality and smooth transition processes.

Quality Themes

Tap a score for details
Food5.0Staff4.5CleanN/AActivitiesN/AMedsN/AMemory5.0CommsN/AValue2.0

Strengths

  • Warm and welcoming staff
  • Excellent hospitality
  • Smooth transition for new residents
  • High-quality food

Concerns

  • Staff training and hospice service quality
  • High cost relative to service provided

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(3)3.42018(8)3.92019(8)4.02020(2)

Distribution · 22 analyzed

5
12
4
4
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1
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2
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3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the hospitality and how welcoming the staff is; how do you help new residents settle in during those first few weeks?
  • 2The food here is highly regarded, so could you tell us more about the daily meal menus and how much input residents have in them?
  • 3What kind of specialized daily activities or cognitive engagement programs do you offer specifically for the memory care residents?
  • 4Could you walk us through your protocols for managing medical emergencies or providing specialized care during end-of-life transitions?
  • 5Since we are looking for long-term stability, what specific ongoing training programs do you provide to your caregiving team?
  • 6With the focus on research and care, how does the facility's foundation approach the balance between clinical excellence and personalized resident comfort?

Personalized based on this facility's data


Key Review Excerpts

All of the staff were warm and welcoming. They are very well organized and do everthing possible to make the transition a positive experience. If you have a loved one who is in need of dementia care this is where you want them to be.

Memory care family member · 2019★★★★★

My mother in law has lived in Freedom House for appx 8 years. I cannot say enough nice about the staff and their care for residents.

Long-term resident's family · 2018★★★★★

The staff there are excellent and the atmosphere is just amazing!

Resident's family · 2017★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
7deficiencies

Key Findings

The most recent comprehensive inspection on February 16, 2023, showed no new violations. However, a previous inspection from February 2020 identified several Life Safety Code deficiencies related to fire drills, sprinkler maintenance, and building repairs, all of which were documented as corrected by mid-2020.

Feb 7, 2020Routine

Life Safety Code (7 violations)

Life Safety CodeCorrected Apr 3, 2020

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Feb 27, 2020

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Mar 6, 2020

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Feb 25, 2020

The facility failed to ensure the building was kept in good repair.

Life Safety CodeCorrected Feb 21, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected May 1, 2020

The facility failed to ensure the common wall between the facility and another occupancy had a fire rating of at least two hours.

Life Safety CodeCorrected Mar 13, 2020

The facility failed to comply with Chapter 19 of NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alzheimer's Care and Research Center Foundation

Organization Type

nonprofit

Administrator

KURT S RIEDEL

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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