Alpine Village Retirement Center
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
While many families report a positive experience with the staff, the reports of disrespectful behavior toward residents are concerning. When touring, we recommend asking management about their staff training protocols regarding resident dignity and how they handle complaints about staff conduct.
Google Reviews
Google Reviews
7 reviews on Google“Alpine Village Retirement Center receives high praise from some families for its attentive staff and quality of care for residents. However, there are concerning reports from other visitors regarding the demeanor of certain staff members toward the elderly, suggesting a need for better oversight.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Positive environment for elderly residents
- Strong reputation among some long-term families
Concerns
- Reports of rude or disrespectful staff behavior toward residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 45 residents, how does your team ensure that every resident receives consistent, personalized attention throughout the day?
- 2I noticed some feedback regarding staff communication styles; what kind of training or culture do you have in place to ensure all residents are treated with warmth and respect at all times?
- 3Given the recent state health inspections, could you walk me through the specific steps the facility has taken to address those findings and improve the overall care environment?
- 4What specific activities or social programs are currently most popular among residents to keep them engaged and active within the community?
- 5Since you maintain a 4-star staffing rating, how do you handle staffing transitions or shift changes to ensure there is no disruption in the quality of care for my loved one?
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“This is a lovely care facility they took wonderful care of my Mother they have an awesome staff....I highly recommend them!!!”
“To all the staff please treat our elders with kind and respect! I hate hearing about some staff that are rude to the patients there!”
“Excellent staff. The residents are very well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alpine Village Retirement Center has 13 deficiencies across 3 surveys, with all violations corrected by the facility. The most frequent issues involve fire safety and building systems, electrical equipment maintenance, and care quality concerns including nutrition and infection control. While the facility consistently addresses identified problems, the recurring fire safety violations across multiple years suggest potential ongoing maintenance challenges that families should discuss during visits.
May 15, 2025Routine6
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Apr 9, 2024Routine5
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Feb 27, 2023Routine2
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Alpine Village Retirement Center
government
Chain Affiliation
Rural Health Development
9 facilities nationwide
Ownership & Management
Owners
Village of Verdige
Owner · Organization
Alpine Village Retirement Center
Owner · Organization
Rural Health Development INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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